Essential Employment is seeking a Control Centre Operator in Rugby for a temporary assignment. The role involves handling incoming calls, providing professional customer-focused support, and acting as the first point of contact to coordinate actions per procedures.
Responsibilities include maintaining accurate records, updating customer information, programming and supporting equipment installations/upgrades, and visiting customers as needed.
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Control Centre Operator - Customer Support & Emergencies in Rugby employer: Essential Employment
As a leading organisation in homelessness prevention, we pride ourselves on fostering a supportive and collaborative work culture that empowers our employees to make a meaningful impact in the community. Our team enjoys comprehensive training opportunities, competitive benefits, and the chance to work closely with various agencies and community groups, enhancing their professional growth while contributing to vital social change. Located in a vibrant area, our office provides a dynamic environment where innovation and compassion drive our mission to prevent homelessness.