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- Tasks: Support maintenance services and ensure timely property repairs in a customer-focused environment.
- Company: Join Essential Employment, a leading agency committed to equal opportunities.
- Benefits: Enjoy a competitive rate of £14.46ph PAYE and flexible working options.
- Why this job: Be part of a dynamic team making a real impact in the community.
- Qualifications: No specific qualifications required; just a passion for customer service and teamwork.
- Other info: This is a temporary role with potential for future opportunities.
Programme Support Officer needed in Southampton.
The rate is £14.46ph PAYE. This is a temporary role.
The successful candidate will support the delivery of a high quality maintenance and commercial service by planning and deploying resources, communicating with customers and staff enabling. They will effectively deliver a high standard service in a customer-focused contact centre environment ensuring that day to day property repairs and maintenance services; void property redecoration, associated planned maintenance/improvement works and/or are initiated, processed and completed in a timely manner.
If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Beth@essentialemploy.co.uk quoting the reference number.
Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.
All our roles may be subject to pre-employment checks including references.
Repairs/maintenance Support Officer ref 5267338 employer: Essential Employment
Contact Detail:
Essential Employment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs/maintenance Support Officer ref 5267338
✨Tip Number 1
Familiarise yourself with the specific maintenance and repairs processes relevant to the role. Understanding the common issues faced in property management can help you demonstrate your knowledge during any interviews.
✨Tip Number 2
Highlight your customer service skills, as this role involves a lot of communication with customers. Be prepared to share examples of how you've successfully handled customer queries or complaints in the past.
✨Tip Number 3
Network with professionals in the property maintenance sector. Engaging with others in the field can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 4
Prepare for potential interview questions by thinking about scenarios where you've had to manage multiple tasks or prioritise effectively. This will showcase your ability to handle the demands of a busy contact centre environment.
We think you need these skills to ace Repairs/maintenance Support Officer ref 5267338
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Repairs/Maintenance Support Officer position. Tailor your application to highlight relevant experience and skills that match these criteria.
Craft a Targeted CV: Ensure your CV is up-to-date and specifically tailored for this role. Emphasise your experience in maintenance, customer service, and any relevant qualifications. Use clear headings and bullet points for easy readability.
Write a Compelling Cover Letter: Include a cover letter that outlines your motivation for applying and how your skills align with the job requirements. Be sure to mention your ability to work in a customer-focused environment and your experience with property repairs and maintenance.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the role.
How to prepare for a job interview at Essential Employment
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of a Repairs/Maintenance Support Officer. Be prepared to discuss how your skills and experiences align with the requirements, especially in planning and deploying resources.
✨Showcase Customer Service Skills
Since the role involves working in a customer-focused contact centre environment, be ready to share examples of how you've successfully handled customer queries or complaints in the past. Highlight your communication skills and ability to work under pressure.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about situations where you had to manage multiple tasks or resolve conflicts, and be ready to explain your thought process and actions taken.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared about the team dynamics, the tools used for maintenance management, or the company's approach to customer service. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
