Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to ensure efficient repairs administration and customer satisfaction.
- Company: Join Essential Employment, a supportive and equal opportunities employer.
- Benefits: Earn £18.19 per hour with full-time hours on a temporary basis.
- Why this job: Make a real difference by improving processes and leading a dynamic team.
- Qualifications: Experience in administration and strong leadership skills required.
- Other info: Opportunity for personal growth and development in a collaborative environment.
The predicted salary is between 15 - 22 £ per hour.
Role Repairs Administration Team Leader needed in Norwich — Paying £18.19 per hour.
Responsibilities:
- Lead, supervise, and support a team of Repairs Administrators.
- Ensure repairs are logged, scheduled, and closed down accurately and within agreed timescales.
- Monitor team performance, ensuring KPIs, targets, and service standards are met.
- Oversee daily coordination with planners, operatives, contractors, and customer service teams.
- Handle complex customer queries and resolve escalated issues.
- Review workflows and implement improvements to enhance efficiency.
- Maintain accurate records using repairs management systems.
- Support managers with reporting, data insights, training, and service development.
How to apply:
If you are interested in the role, please email your CV to verity@essentialemploy.co.uk quoting the reference number.
About the employer:
Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references, so please be prepared.
Repairs Administration Team Leader employer: Essential Employment
Contact Detail:
Essential Employment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs Administration Team Leader
✨Tip Number 1
Get to know the company! Research Essential Employment and understand their values and mission. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info about the role and might even lead to a referral, which can boost your chances!
✨Tip Number 3
Prepare for the interview by practising common questions related to team leadership and customer service. Think of examples from your past experiences that demonstrate your skills in managing teams and resolving issues.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds.
We think you need these skills to ace Repairs Administration Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Repairs Administration Team Leader role. Highlight your experience in leading teams and managing repairs processes, as this will show us you’re a great fit for the position.
Showcase Your Skills: Don’t forget to showcase your skills in customer service and problem-solving. We want to see how you handle complex queries and escalated issues, so give us some examples that demonstrate your expertise.
Be Clear and Concise: When writing your application, keep it clear and concise. We appreciate straightforward communication, so make sure your points are easy to understand and directly related to the job description.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates regarding your application.
How to prepare for a job interview at Essential Employment
✨Know Your Stuff
Make sure you understand the role of a Repairs Administration Team Leader inside out. Familiarise yourself with the responsibilities listed in the job description, like logging repairs and monitoring team performance. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Since this role involves leading a team, be ready to discuss your leadership style and past experiences. Think of specific examples where you've successfully supervised a team or resolved complex issues. This will demonstrate your capability to handle the responsibilities of the role.
✨Prepare for Customer Queries
Given that you'll be handling complex customer queries, prepare for potential scenarios you might face. Think about how you would approach resolving escalated issues and improving customer satisfaction. This will show that you can think on your feet and prioritise customer service.
✨Bring Data Insights to the Table
The role requires supporting managers with reporting and data insights. Brush up on any relevant data management systems and be prepared to discuss how you’ve used data to improve workflows or team performance in the past. This will highlight your analytical skills and your ability to enhance efficiency.
