At a Glance
- Tasks: Lead a team to manage housing allocations and support vulnerable groups.
- Company: Join a dedicated team in Birkenhead focused on community service.
- Benefits: Competitive pay of £26 per hour with full-time hours.
- Other info: Opportunity for personal growth in a supportive environment.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in housing management and strong communication skills required.
The predicted salary is between 52000 - 52000 £ per year.
Property Pool Plus Manager needed in Birkenhead Paying £26 per hr ref OR104277 Full time hours on a temporary basis
Key Responsibilities
- Lead and manage the Property Pool Plus / Allocations Team, ensuring delivery of an efficient and customer-focused service
- Oversee the housing register, banding, allocations, and appeals processes
- Provide expert guidance on allocations policy, procedures, and best practice
- Build and maintain strong relationships with registered housing providers and partner organisations
- Represent the service in local and sub-regional partnerships relating to choice-based lettings
- Work collaboratively with internal teams and external agencies to support vulnerable groups, including those at risk of homelessness, domestic abuse survivors, and care leavers
- Manage complex and sensitive cases, working alongside social care, health, and support services
- Respond to high volumes of customer enquiries, complaints, and escalations
- Deliver presentations and training to colleagues and external partners
- Drive continuous improvement, ensuring services are responsive to local housing needs
Property Pool Plus Manager employer: Essential Employment
As a Property Pool Plus Manager in Birkenhead, you will join a dynamic team dedicated to making a real difference in the community. Our organisation fosters a collaborative work culture that prioritises employee development and offers comprehensive training opportunities, ensuring you can grow your skills while contributing to vital housing services. With a focus on supporting vulnerable groups and a commitment to continuous improvement, we provide a rewarding environment where your efforts directly impact the lives of those in need.
StudySmarter Expert Advice🤫
We think this is how you could land Property Pool Plus Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the latest trends in property management and allocations. Being knowledgeable about current policies and best practices will show potential employers that you’re serious about the role.
✨Tip Number 3
Practice your presentation skills! As a Property Pool Plus Manager, you'll need to deliver training and presentations. Grab a friend or family member and run through your ideas to build confidence.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that job, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Property Pool Plus Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Property Pool Plus Manager role. Highlight your experience in managing teams and working with housing registers, as well as any relevant policies you've dealt with.
Showcase Your Skills:In your cover letter, showcase your skills in customer service and relationship building. We want to see how you’ve successfully managed complex cases and collaborated with various agencies.
Be Clear and Concise:When filling out your application, be clear and concise. Use bullet points where possible to make it easy for us to see your key achievements and responsibilities.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Essential Employment
✨Know Your Stuff
Make sure you’re well-versed in the Property Pool Plus system and its processes. Brush up on allocations policy and best practices, as you’ll need to demonstrate your expertise during the interview.
✨Showcase Your People Skills
This role involves building relationships with various stakeholders. Prepare examples of how you've successfully collaborated with teams or external partners in the past, especially in challenging situations.
✨Be Ready for Scenarios
Expect to discuss complex cases and how you would handle them. Think about specific instances where you managed sensitive situations, particularly with vulnerable groups, and be ready to share those stories.
✨Prepare for Questions on Improvement
The job requires driving continuous improvement. Come prepared with ideas on how services can be enhanced to meet local housing needs, and be ready to discuss how you’ve implemented changes in previous roles.
