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- Tasks: Deliver top-notch housing solutions and support to customers in need.
- Company: Join a forward-thinking organisation dedicated to community welfare.
- Benefits: Competitive pay, hybrid working, and opportunities for professional growth.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in housing services or customer support is a plus.
- Other info: Dynamic role with a focus on teamwork and community impact.
The predicted salary is between 52000 - 78000 £ per year.
Housing Solutions Officer (Hybrid) needed in Nuneaton, £25ph PAYE - Reference: 5288016. The candidate would be required to come into the office twice a week. This would be covering duty and case work on the other days hybrid working. The days in the office are various days covered by a rota.
Responsibilities:
- To deliver an excellent Housing Solutions Service designed around customer requirements, and within the context of the principles set out for developing a stronger, safer, healthier and sustainable Borough.
- To be a key point of contact for service users and stakeholders, ensuring that all services are to standards agreed with partners and customers.
- To deliver the statutory obligations under the Housing Act 1996, Part VII, Homelessness Act 2002 and the Homelessness Reduction Act 2017.
- To determine and administer the requirements of the Homeless Reduction Act 2017, in its Prevention, Relief and Homeless duties.
- To conduct an accurate assessment of customer’s needs, the outcome of which is effectively communicated to them and is laid out in a Personal Housing and Wellbeing plan.
- To work in an enhanced partnership way across the public sector, the voluntary, the community sector and with landlords to offer housing solutions and the most relevant support for the customer.
- To keep accurate records of all cases using the IT infrastructure and procedures provided.
- To deliver training to partnership agencies about the Housing Solutions service.
This is a Full time role on a temporary contract basis. If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to katie@essentialemploy.co.uk quoting the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please be prepared. You will always however hear from us by phone if we are able to take your CV forward to the next stage.
Housing Solutions Officer (Hybrid) in Nuneaton employer: Essential Employment
Contact Detail:
Essential Employment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Solutions Officer (Hybrid) in Nuneaton
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Housing Solutions Officer role.
✨Tip Number 2
Prepare for interviews by researching common questions related to housing solutions and customer service. We recommend practising your responses with a friend or in front of a mirror. The more comfortable you are, the better you'll shine when it’s time to impress!
✨Tip Number 3
Showcase your skills! Bring along examples of your previous work or case studies that highlight your experience in housing solutions. We want to see how you’ve made a difference in past roles, so don’t be shy about sharing your successes.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your CV in front of the right people. Plus, we’re always on the lookout for passionate candidates who want to make a real impact in the community. Don’t miss out on this opportunity!
We think you need these skills to ace Housing Solutions Officer (Hybrid) in Nuneaton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Housing Solutions Officer role. Highlight relevant experience and skills that match the job description, especially around customer service and housing legislation.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit for delivering excellent housing solutions.
Showcase Your Communication Skills: As a key point of contact, strong communication is essential. In your application, give examples of how you've effectively communicated with stakeholders or service users in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us!
How to prepare for a job interview at Essential Employment
✨Know Your Housing Legislation
Make sure you brush up on the Housing Act 1996, the Homelessness Act 2002, and the Homelessness Reduction Act 2017. Understanding these laws will not only help you answer questions confidently but also show that you're serious about the role.
✨Showcase Your Customer Service Skills
As a Housing Solutions Officer, you'll be the go-to person for service users. Prepare examples of how you've successfully handled customer queries or resolved issues in the past. This will demonstrate your ability to deliver excellent service.
✨Prepare for Partnership Questions
Expect questions about working with various stakeholders, including public sector and community organisations. Think of specific instances where you've collaborated effectively and be ready to discuss how you can enhance partnerships in this role.
✨Practice Your IT Skills
Since keeping accurate records is crucial, be prepared to discuss your experience with IT systems. If you have any specific software knowledge, mention it! This shows you're ready to hit the ground running.
