Essential Employment is seeking a Regional Operations Officer to support housing complaints handling and ensure service standards. The role requires prior complaints management experience within housing and a customer‑facing approach to resolve issues efficiently.
The position is hybrid, predominantly remote but with readiness to visit the office or undertake site visits as required. Pre‑employment checks and references may apply, and the firm notes it is an equal opportunities employer.
Remote Regional Operations & Housing Complaints Lead in Maidstone employer: Essential Employment
As a leading organisation in homelessness prevention, we pride ourselves on fostering a supportive and collaborative work culture that empowers our employees to make a meaningful impact in the community. Our team enjoys comprehensive training opportunities, competitive benefits, and the chance to work closely with various agencies and community groups, enhancing their professional growth while contributing to vital social change. Located in a vibrant area, our office provides a dynamic environment where innovation and compassion drive our mission to prevent homelessness.
