At a Glance
- Tasks: Handle emergency calls and provide top-notch customer care.
- Company: Dynamic staffing agency focused on emergency response.
- Benefits: Flexible part-time hours and valuable experience in crisis management.
- Why this job: Make a real difference by helping people in emergencies.
- Qualifications: Experience in call handling and familiarity with Tunstall PNC.
- Other info: Opportunity to work independently and develop essential skills.
The predicted salary is between 13 - 16 £ per hour.
A staffing agency is seeking a Lifeline Control Operator in Loughborough to work 24 hours per week on a part-time temporary contract. The role involves handling emergency calls, providing customer care, and collaborating with emergency services. Ideal candidates should have experience with call handling and Tunstall PNC.
Responsibilities include:
- Ensuring calls are recorded
- Providing high-quality assistance during alarm activations
- Preparing reports on incidents
This role may require lone working during specific shifts.
Part-Time Lifeline Control Operator – Emergency Response in Loughborough employer: Essential Employment
Contact Detail:
Essential Employment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Lifeline Control Operator – Emergency Response in Loughborough
✨Tip Number 1
Network like a pro! Reach out to people in the emergency response field, especially those who work as Lifeline Control Operators. A friendly chat can lead to insider tips or even job leads that aren't advertised.
✨Tip Number 2
Practice your call handling skills! Since this role involves managing emergency calls, consider doing mock calls with friends or family. This will help you feel more confident and prepared for real-life scenarios.
✨Tip Number 3
Showcase your experience! When you get the chance to speak with potential employers, highlight any relevant experience you have with Tunstall PNC or similar systems. It’s all about making your skills shine!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications with us.
We think you need these skills to ace Part-Time Lifeline Control Operator – Emergency Response in Loughborough
Some tips for your application 🫡
Show Your Experience: When you're writing your application, make sure to highlight any previous experience you have with call handling or emergency response. We want to see how your background aligns with the Lifeline Control Operator role!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your skills and experiences shine through without unnecessary fluff.
Tailor Your Application: Take a moment to customise your application for this specific role. Mention Tunstall PNC if you have experience with it, and relate your skills directly to the responsibilities listed in the job description.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Lifeline Control Operator position!
How to prepare for a job interview at Essential Employment
✨Know Your Emergency Protocols
Familiarise yourself with emergency response protocols and the specific procedures used by the company. Being able to discuss how you would handle various emergency scenarios will show that you're prepared and capable.
✨Highlight Your Call Handling Experience
Make sure to emphasise any previous experience you have with call handling, especially in high-pressure situations. Prepare examples of how you've successfully managed calls in the past, as this will demonstrate your ability to perform well in this role.
✨Showcase Your Customer Care Skills
Customer care is crucial in this role, so be ready to discuss how you’ve provided excellent service in previous positions. Think of specific instances where you went above and beyond to assist someone, as this will illustrate your commitment to helping others.
✨Prepare for Lone Working Questions
Since the role may involve lone working, be prepared to answer questions about how you manage working independently. Share strategies you use to stay focused and effective when working alone, which will reassure the interviewer of your self-sufficiency.