Essential Employment is seeking a Complaints Investigation Officer in Loughborough for a temporary assignment. The role pays £18.96 per hour (PAYE) and involves collating customer feedback to drive service improvements, while acting as the first point of contact for the Corporate Complaint Policy.
The post requires timely, high-quality responses and guidance on insurance arrangements as needed. The successful candidate will support risk management activities and ensure the delivery of an
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Complaints Investigation & Policy Specialist in Loughborough employer: Essential Employment
As a leading organisation in homelessness prevention, we pride ourselves on fostering a supportive and collaborative work culture that empowers our employees to make a meaningful impact in the community. Our team enjoys comprehensive training opportunities, competitive benefits, and the chance to work closely with various agencies and community groups, enhancing their professional growth while contributing to vital social change. Located in a vibrant area, our office provides a dynamic environment where innovation and compassion drive our mission to prevent homelessness.
