At a Glance
- Tasks: Administer service charges accurately and respond to resident enquiries.
- Company: Join a dynamic team in the heart of London.
- Benefits: Competitive pay at £16.58ph PAYE and valuable experience.
- Other info: Temporary role with opportunities for growth and learning.
- Why this job: Make a difference in social housing while developing your skills.
- Qualifications: Strong understanding of service charges and excellent Excel skills.
The predicted salary is between 16.58 - 16.58 £ per hour.
Service Charge Officer needed in London. This is a temporary role and the rate is £16.58ph PAYE.
The successful candidate will be responsible for ensuring the accurate, timely and transparent administration of service charges across a diverse housing portfolio, maintaining compliance with legislation, agreements and industry best practice. They will act as a key point of contact for residents and internal stakeholders, responding to service charge enquiries, resolving disputes, investigating discrepancies and making necessary adjustments within ERP systems.
Working closely with analysts and other departments, they will contribute to the preparation of service charge estimates and actuals, ensuring data accuracy and high levels of customer satisfaction. The role will also involve supporting complaint resolution, liaising with local authorities and stakeholders, participating in service improvement projects, and maintaining effective communication through shared service charge mailboxes and customer correspondence.
The ideal candidate will possess a strong understanding of service charges within the social housing sector, knowledge of relevant landlord and tenant legislation, excellent numerical and analytical abilities, advanced Excel skills, and experience using ERP and CRM systems. They will be highly organised, customer-focused and capable of managing competing priorities within a performance-driven environment.
Essential Employment is an Equal Opportunities Employer.
Service Charge Officer in London employer: Essential Employment
As a leading organisation in homelessness prevention, we pride ourselves on fostering a supportive and collaborative work culture that empowers our employees to make a meaningful impact in the community. Our team enjoys comprehensive training opportunities, competitive benefits, and the chance to work closely with various agencies and community groups, enhancing their professional growth while contributing to vital social change. Located in a vibrant area, our office provides a dynamic environment where innovation and compassion drive our mission to prevent homelessness.
StudySmarter Expert Advice🤫
We think this is how you could land Service Charge Officer in London
✨Get Involved in Financial Networks
Join local financial associations or forums where you can connect with professionals in financial-controlling. Networking events often lead to temporary positions, as companies look for quick hires when they need extra hands.
✨Showcase Your Skills on Temporary Job Boards
Focus on platforms that specifically cater to temporary roles in finance. Sites like Reed or Totaljobs often list short-term gigs that are perfect for getting your foot in the door, and you can apply directly through our website for roles at Essential Employment.
✨Leverage Your Uni's Career Services
If you're still in university, tap into your career services for internship or temporary job placements. They often have insider info on companies like Essential Employment looking for temporary financial support, and they might help you polish your pitch.
✨Flexible Availability is Key
For temporary positions in financial-controlling, your availability can make a huge difference. Highlight your willingness to start immediately or work irregular hours when speaking to employers. This flexibility can land you that sought-after role!
We think you need these skills to ace Service Charge Officer in London
Some tips for your application 🫡
Show Off Your Academic Aces:In the financial controlling game, grades and relevant certifications can make a significant difference. Be sure to highlight your academic achievements, like finance-related coursework and any professional certifications you’ve got on your CV that show you’re clued up in this area. It’s all about demonstrating that you’re not just good at numbers but also know your stuff!
Quantify Your Achievements:When applying for a temporary role in financial controlling, make sure your CV reflects any previous experience with real, measurable outcomes. Use numbers to showcase your past successes, like percentage improvements in budgeting or cost savings you’ve achieved in previous roles. This not only gives us insights into your capabilities but also tells us you're results-driven.
Personalise Your Application:We love seeing applicants who take the time to tailor their applications! In your cover letter, mention why you’re particularly interested in the temporary role with Essential Employment and how your specific skills and experiences align with the job. Show us that you see this role as an opportunity to contribute, even if it's for a short stint!
Flexibility is Key:Since this is a temporary position, make sure to highlight your availability in your application. We’re interested in knowing how soon you can start and if you’re open to working flexible hours. This shows us your eagerness to jump right in and adapt to the dynamic needs of our team at Essential Employment.
How to prepare for a job interview at Essential Employment
✨Get Hands-On with Financial Tools
Being in financial controlling means you’ll likely be working with various software like Excel, Power BI, or even SAP. Make sure you brush up on these tools and prepare to discuss your experience using them. Being able to reference specific projects or analyses where you employed these programs will definitely give you an edge.
✨Prepare for Technical Financial Questions
Expect scenario-based questions where you might need to analyse financial statements or suggest budgetary strategies during the interview. Practising common financial concepts like variance analysis or cost control measures will not only boost your confidence but also prove your suitability for the role.
✨Show Your Flexibility and Adaptability
As this is a temporary position, the interviewers will want to see that you can hit the ground running. Be sure to highlight any previous short-term roles or projects where you successfully adapted to new environments quickly – this will showcase your readiness to tackle challenges head-on.
✨Highlight Your Commitment to Precision
In financial controlling, attention to detail is absolutely crucial. Be ready to provide examples from your past work that demonstrate your ability to spot discrepancies and ensure accuracy in financial reporting. Your precision could be the factor that sets you apart in a temporary role like this one!
