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- Tasks: Help assess and make decisions on homelessness applications every day.
- Company: Join a supportive team dedicated to making a difference in Islington.
- Benefits: Earn £23.51 per hour with a temporary contract and flexible work.
- Why this job: Make a real impact by helping those in need and preventing homelessness.
- Qualifications: Strong communication skills and a passion for customer care.
- Other info: Opportunity to gain valuable experience in a meaningful role.
The predicted salary is between 23 - 24 £ per hour.
Inquiries and Decisions Officers needed in Islington. This is a temporary contract paying £23.51ph PAYE.
The successful candidate will promote the spirit of the Homelessness Reduction Act 2017 and prevention of homelessness every day of their work. They will have responsibility for the assessment, enquiries and main duty decisions (singles and families) with particular reference to assisting people under the relevant homelessness legislation and informing them of the decision in relation to their application.
They will specifically assist with pre-existing applications to clear the homeless decisions backlog and will operate to the highest professional customer care standards for the delivery.
If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Kirsty@essentialemploy.co.uk quoting the reference number.
Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please be prepared.
Inquiries and Decisions Officers in London employer: Essential Employment
Contact Detail:
Essential Employment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inquiries and Decisions Officers in London
✨Tip Number 1
Network like a pro! Reach out to people in the field of homelessness support and decision-making. You never know who might have a lead on a role or can give you insider tips on the application process.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of the Homelessness Reduction Act 2017. Being able to discuss its implications confidently will show that you're serious about the role and understand the challenges involved.
✨Tip Number 3
Practice your customer care skills! Since this role involves high standards of customer service, think of examples from your past experiences where you've gone above and beyond to help someone.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and keen on the opportunity!
We think you need these skills to ace Inquiries and Decisions Officers in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Inquiries and Decisions Officer role. Highlight any relevant experience you have with homelessness legislation or customer care, as this will show us you're a great fit for the position.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about preventing homelessness and how your skills align with the responsibilities of the role. Keep it concise but impactful!
Follow the Application Instructions: We want to make the application process as smooth as possible for you. Be sure to apply through our website and include the reference number RQ1684318 in your application. This helps us keep track of your submission!
Prepare for Pre-Employment Checks: Be ready for pre-employment checks, including references. It’s a good idea to have your references lined up and let them know they might be contacted. This will help speed up the process once you’re selected!
How to prepare for a job interview at Essential Employment
✨Know Your Legislation
Familiarise yourself with the Homelessness Reduction Act 2017 and other relevant homelessness legislation. Being able to discuss how these laws impact your role will show your commitment and understanding of the job.
✨Demonstrate Customer Care Skills
Since this role involves high standards of customer care, prepare examples from your past experiences where you successfully assisted clients or resolved issues. This will highlight your ability to handle sensitive situations with empathy.
✨Prepare for Decision-Making Scenarios
Think about potential scenarios you might face in the role, such as assessing applications or dealing with difficult cases. Practising how you would approach these situations can help you articulate your thought process during the interview.
✨Show Your Team Spirit
This position may require collaboration with other departments. Be ready to discuss how you work within a team, share successes, and support colleagues, as this will demonstrate your ability to contribute positively to the workplace culture.
