Essential Employment in London is seeking a Service Charge Complaints Specialist for a temporary position. You will investigate complex service charge complaints, collaborate with Finance, Housing Management, Asset Management and Legal teams, and ensure fair, transparent handling in line with legislation and best practice.
The role involves reviewing budgets, preparing responses, maintaining CRM records, and contributing to continuous improvement to reduce future disputes.
Housing Service Charge Complaints Specialist in London employer: Essential Employment
As a leading organisation in homelessness prevention, we pride ourselves on fostering a supportive and collaborative work culture that empowers our employees to make a meaningful impact in the community. Our team enjoys comprehensive training opportunities, competitive benefits, and the chance to work closely with various agencies and community groups, enhancing their professional growth while contributing to vital social change. Located in a vibrant area, our office provides a dynamic environment where innovation and compassion drive our mission to prevent homelessness.
