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- Tasks: Support residents, manage anti-social behaviour, and coordinate housing solutions.
- Company: Join a dedicated team in Haringey focused on community support.
- Benefits: Competitive pay at £17.54ph PAYE with opportunities for professional growth.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in housing or community support is a plus.
- Other info: Full-time temporary role with a chance to impact your community.
The predicted salary is between 13 - 17 £ per hour.
Housing Liaison Officer needed in Haringey, £17.54ph PAYE – Reference: RQ
- To take part in the organisation’s response to emergencies, helping to co-ordinate actions and providing support to residents.
- To respond to and manage incidents of low level anti-social behaviour, including harassment, nuisance, and neighbour disputes, taking appropriate action in liaison with the client, Police and other agencies. To take enforcement action to resolve anti-social behaviour and breach of tenancy matters and to refer particularly complex issues to a Senior Neighbourhood Housing Officer.
- To support the effective management and re-letting of void properties by carrying out pre-termination visits; accompanied viewings; sign-ups and welcome visits promptly and ensuring that new tenants are aware of their responsibilities under the tenancy agreement.
- To give general advice on housing options including transfers or any other tenancy related issues including supporting new tenants as appropriate.
- To ensure robust tenancy sustainment working across the patch, where possible, working with internal and external partners to bring about successful outcomes, escalating particularly complex cases to the Tenancy Caseworker where appropriate.
- To carry out tenancy checks, referring possible issues for further investigation. Serve Notice to Quit or Notice of Seeking Possession/Notice of Possession Proceedings and investigate reports of unauthorised occupation, working with the tenancy fraud officer to ensure appropriate action is taken.
- To undertake visits to tenants and their representatives as and when necessary. This will include both routine visits and ad hoc visits in response to specific issues such as arrears, anti-social behaviour, rehousing need or vulnerability; and following visits to agree and implement a plan of action to address concerns and issues arising from visits, including liaison with other teams and agencies to ensure required services are provided and cases are resolved.
- To carry out regular visits to vulnerable residents, act on and identify cases of vulnerability devising a plan of action and co-ordinating with other agencies to ensure that needs are addressed.
This is a full time role on a temporary contract basis.
Housing Liaison Officer in London employer: Essential Employment
Contact Detail:
Essential Employment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Liaison Officer in London
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common questions related to housing liaison roles. Think about your past experiences and how they relate to managing anti-social behaviour or supporting tenants. Practice makes perfect!
✨Tip Number 3
Show your passion for community support! When you get the chance to chat with potential employers, share your enthusiasm for helping residents and improving their living situations. It’s all about making that personal connection.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Housing Liaison Officer in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Housing Liaison Officer role. Highlight your experience with managing anti-social behaviour and working with vulnerable residents, as these are key aspects of the job.
Showcase Your Communication Skills: In your written application, emphasise your ability to communicate effectively with tenants and other agencies. Use examples that demonstrate how you've successfully resolved disputes or provided support in previous roles.
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your relevant skills and experiences at a glance.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Essential Employment
✨Know Your Role
Familiarise yourself with the responsibilities of a Housing Liaison Officer. Understand how to manage anti-social behaviour and support tenants effectively. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As this role involves liaising with various stakeholders, be prepared to demonstrate your communication skills. Think of examples where you've successfully resolved disputes or worked with different agencies. This will highlight your ability to handle complex situations.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Prepare by thinking through potential situations you might face, such as dealing with a tenant dispute or managing a vulnerable resident's needs. Practising your responses will help you stay calm and articulate during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, the challenges they face, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the organisation is the right fit for you.
