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- Tasks: Support Housing Officers and manage housing operations with a variety of administrative tasks.
- Company: Join a dynamic team focused on improving housing services.
- Benefits: Earn £13.68 per hour with full-time hours on a temporary basis.
- Why this job: Make a real difference in the community while gaining valuable experience.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Opportunity for growth and development in a supportive environment.
The predicted salary is between 11 - 16 £ per hour.
As a Tenancy Services Coordinator, you’ll play a key role in supporting Housing Officers and ensuring smooth housing management operations. Your responsibilities will include:
- Managing appointment systems and coordinating housing surgeries, estate inspections, new tenant visits, and tenancy reviews.
- Administering requests for mutual exchanges, successions, tenancy assignments, and permissions.
- Handling enquiries, initiating calls, and encouraging customer feedback to improve services.
- Providing housing advice and reception support, including telephone and face-to-face enquiries.
- Assisting with inspections, safe and well checks, and other tenancy visits.
- Processing requests for keys/fobs, TV licences, and other referrals.
- Supporting Lifeline Service and other council sections when needed.
- Collecting and preparing statistical data and updating management information systems.
- General administrative tasks such as correspondence, minute-taking, and maintaining electronic filing systems.
If you are interested in the role, please email your CV to verity@essentialemploy.co.uk quoting the reference number.
Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please be prepared.
Tenancy Services Co-ordinator in Liverpool employer: Essential Employment
Contact Detail:
Essential Employment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy Services Co-ordinator in Liverpool
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. We can’t stress enough how valuable personal connections can be in landing that Tenancy Services Co-ordinator role.
✨Tip Number 2
Prepare for interviews by practising common questions related to tenancy services. Think about scenarios you might face in the role and how you'd handle them. We recommend doing mock interviews with friends or family to boost your confidence!
✨Tip Number 3
Showcase your skills! Create a portfolio or a presentation that highlights your experience in housing management and customer service. We love seeing candidates who can demonstrate their abilities beyond just a CV.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that you won’t find anywhere else. Let’s get you that job!
We think you need these skills to ace Tenancy Services Co-ordinator in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience that matches the Tenancy Services Co-ordinator role. We want to see how your skills align with managing appointments, handling enquiries, and supporting housing operations.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. We love seeing enthusiasm and a clear understanding of the responsibilities involved, so let your personality come through!
Be Clear and Concise: When filling out your application, keep your language straightforward and to the point. We appreciate clarity, especially when it comes to your experience and skills related to tenancy management and customer service.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Essential Employment
✨Know Your Role Inside Out
Make sure you thoroughly understand the responsibilities of a Tenancy Services Co-ordinator. Familiarise yourself with managing appointment systems, coordinating housing surgeries, and handling enquiries. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Prepare Real-Life Examples
Think of specific situations where you've demonstrated skills relevant to the job, like customer service or administrative tasks. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will make your responses more impactful and relatable.
✨Show Enthusiasm for Customer Feedback
Since the role involves encouraging customer feedback, be ready to discuss how you've previously handled feedback or improved services. Highlight your commitment to enhancing customer experiences, as this is crucial for the position.
✨Ask Thoughtful Questions
Prepare a few insightful questions about the team dynamics, challenges faced by the Housing Officers, or how success is measured in the role. This shows that you're not just interested in the job but also in contributing positively to the team.
