Castleford-based role with Essential Employment seeking a One Stop Shop Customer Care Officer to handle council service enquiries in a temporary capacity. The successful candidate will resolve complex queries at first contact, gather information, verify evidence, and update records while advising on services such as Council Tax, Housing and Housing Benefit.
All work will comply with legislation and the section's policy and operational plan; pre-employment checks including references may be
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Temp First-Contact Council Services Advisor in Kingswood employer: Essential Employment
As a leading organisation in homelessness prevention, we pride ourselves on fostering a supportive and collaborative work culture that empowers our employees to make a meaningful impact in the community. Our team enjoys comprehensive training opportunities, competitive benefits, and the chance to work closely with various agencies and community groups, enhancing their professional growth while contributing to vital social change. Located in a vibrant area, our office provides a dynamic environment where innovation and compassion drive our mission to prevent homelessness.
