At a Glance
- Tasks: Manage income collection, property turnaround, and tenancy management while promoting tenant engagement.
- Company: Essential Employment focuses on delivering effective housing management services and positive community outcomes.
- Benefits: Equal Opportunities Employer with a commitment to diversity and inclusion in the workplace.
- Other info: Pre-employment checks including references will be conducted for all candidates.
- Why this job: Join a team dedicated to improving tenant satisfaction through collaboration and problem-solving.
- Qualifications: Experience in housing management and strong communication skills are essential for this role.
The predicted salary is between 30000 - 40000 £ per year.
Responsibilities
- Provide a robust housing management service including income collection, efficient turnaround of properties, appropriate letting and subsequent tenancy and leaseholder management in line with current legislation.
- Work in partnership with partners and other professionals to deliver effective services and positive outcomes for tenants and communities.
- Promote resident engagement and empowerment and develop partnership working.
- Work with tenants and customers using a problem solving and flexible approach, undertaking day-to-day duties to achieve positive outcomes and utilising mediation skills when dealing with difficult problems.
- Collaborate with Housing Manager/Services Manager and other Housing Officers to monitor, analyse and deliver improvements across all relevant performance indicator areas to increase customer satisfaction.
- Prepare professional and clearly written communications to colleagues, partners, and customers.
Application
If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Beth @essentialemploy.co.uk quoting the reference number.
Equal Opportunities
Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.
Pre-employment Checks
All our roles may be subject to pre-employment checks including references, so please be prepared.
Housing Management & Tenant Engagement Officer in Huddersfield employer: Essential Employment
Essential Employment is located in the UK and prioritises equal opportunities for all employees. The team is committed to enhancing tenant engagement and community partnerships, ensuring a positive impact on local residents.
