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- Tasks: Lead the Revenues and Benefits Service, focusing on Council Tax and Housing Benefits.
- Company: Join Essential Employment, a forward-thinking equal opportunities employer.
- Benefits: Enjoy a full-time role with potential for remote work and professional growth.
- Why this job: Make a real impact by prioritising customer service and meeting council objectives.
- Qualifications: Experience in revenues and benefits management is essential.
- Other info: Temporary contract; apply via our website or email your CV to Beth.
The predicted salary is between 43200 - 72000 £ per year.
This role is the strategic and operational lead on all matters relating to the Revenues and Benefits Service, encompassing Council Tax, Non-Domestic Business Rates, and Housing Benefits. The successful candidate will ensure that the customer remains at the heart of our services, delivering high-performing, well-managed Revenues and Benefits services, and ensuring that the Council’s policy objectives concerning Revenues and Benefits are determined and met. This is a full-time role on a temporary contract basis.
If you are interested in the role, please apply on our website with your CV. Alternatively, you can email your CV to Beth at essentialemploy.co.uk, quoting the reference number.
Essential Employment is acting as an employment business in relation to this vacancy. We are an equal opportunities employer. All our roles may be subject to pre-employment checks, including references, so please be prepared. Due to high volumes of CVs received, we are not able to respond to all unsuccessful applications. However, you will always hear from us by phone if we are able to take your CV forward to the next stage.
Head of Revenues and Benefits ref OR 8372 employer: Essential Employment
Contact Detail:
Essential Employment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Revenues and Benefits ref OR 8372
✨Tip Number 1
Familiarise yourself with the latest trends and challenges in Revenues and Benefits services. Understanding current issues like changes in legislation or customer service expectations can help you demonstrate your strategic insight during discussions.
✨Tip Number 2
Network with professionals in the field of Revenues and Benefits. Attend relevant conferences or webinars to connect with others who work in similar roles, as this can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams or projects in the past. Highlighting your leadership skills and ability to deliver high-performing services will be crucial in showcasing your fit for this role.
✨Tip Number 4
Research the Council's policy objectives regarding Revenues and Benefits. Being able to articulate how your vision aligns with their goals will show that you're not just a good candidate, but the right candidate for the job.
We think you need these skills to ace Head of Revenues and Benefits ref OR 8372
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Head of Revenues and Benefits position. Understand the key responsibilities, such as managing Council Tax and Housing Benefits, and think about how your experience aligns with these requirements.
Tailor Your CV: Customise your CV to highlight relevant experience in revenues and benefits management. Use specific examples that demonstrate your ability to deliver high-performing services and meet policy objectives.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your strategic vision for the Revenues and Benefits Service. Make sure to address how you can contribute to the council's objectives and improve service delivery.
Follow Application Instructions: Ensure you apply through the specified channels. Submit your application via the website as instructed, and include the reference number OR 8372 in your application to ensure it is processed correctly.
How to prepare for a job interview at Essential Employment
✨Understand the Role Thoroughly
Before the interview, make sure you have a solid grasp of what the Head of Revenues and Benefits entails. Familiarise yourself with Council Tax, Non-Domestic Business Rates, and Housing Benefits. This will help you articulate how your experience aligns with the role.
✨Demonstrate Customer-Centric Thinking
Since the role emphasises keeping the customer at the heart of services, prepare examples that showcase your commitment to customer service. Think about times when you've improved service delivery or resolved customer issues effectively.
✨Showcase Strategic Leadership Skills
Be ready to discuss your experience in leading teams and managing operations. Highlight specific strategies you've implemented in previous roles that led to improved performance in revenues and benefits services.
✨Prepare for Policy Discussions
As the role involves ensuring that the Council’s policy objectives are met, brush up on relevant policies and be prepared to discuss how you would approach aligning operational practices with these objectives.
