Early Intervention and Sustainment Officer needed to work around Exeter Paying £17.85 per hr ref 5304039
Full time hours on a temporarybasis
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Key Responsibilities
Early Identification and Prevention
- Identify individuals and households at risk of homelessness through data analysis, referrals and partnership working.
- Engage with residents at the earliest opportunity to prevent homelessness and avoid crisis situations.
- Target applicants on housing registers and those living in insecure accommodation arrangements.
- Deliver creative and tailored interventions that support people to remain in their current accommodation wherever possible.
Housing Advice and Tenancy Sustainment
- Provide specialist housing advice, guidance and tenancy sustainment support.
- Assist residents in exploring realistic housing options, including private rented accommodation and supported housing.
- Support landlords and tenants to sustain tenancies through mediation, negotiation and problem-solving.
- Act as a first point of contact for tenancy issues and accommodation breakdown risks.
Partnership and Multi-Agency Working
- Develop effective partnerships with statutory, voluntary and community organisations.
- Work closely with Children's Services, Adult Social Care, Health Services, support providers and court-based teams.
- Participate in multi-agency meetings and coordinate preventative interventions.
- Promote agreed referral pathways and support agencies in identifying households at risk.
Safeguarding and Customer Support
- Deliver services using trauma-informed and psychologically informed approaches.
- Recognise and respond appropriately to safeguarding concerns.
- Support vulnerable individuals experiencing instability due to relationship breakdown, affordability issues, overcrowding or informal living arrangements.
- Maintain a high standard of customer care and professional conduct.
Case Management and Performance
- Maintain accurate and up-to-date case records and management information.
- Monitor outcomes and contribute to service performance improvements.
- Manage a varied workload effectively and meet service targets and deadlines.
- Respond to complaints and enquiries in accordance with corporate procedure
Essential Employment is an Equal Opportunities Employer.
All our roles may be subject to pre-employment checks including references so please beprepared
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Early Intervention & Sustainment Officer in Exeter employer: Essential Employment
As a leading organisation in homelessness prevention, we pride ourselves on fostering a supportive and collaborative work culture that empowers our employees to make a meaningful impact in the community. Our team enjoys comprehensive training opportunities, competitive benefits, and the chance to work closely with various agencies and community groups, enhancing their professional growth while contributing to vital social change. Located in a vibrant area, our office provides a dynamic environment where innovation and compassion drive our mission to prevent homelessness.
