Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch IT support and tackle exciting tech challenges.
- Company: Join a dynamic team in Brentwood with a focus on innovation.
- Benefits: Earn £15.99 per hour with flexible working opportunities.
- Other info: Temporary contract with potential for growth and learning.
- Why this job: Kickstart your career in tech while helping others solve their IT issues.
- Qualifications: Familiarity with Microsoft technologies; ITIL knowledge is a plus.
The predicted salary is between 30000 - 32000 £ per year.
This is a temporary contract initially paying £15.99ph PAYE.
Responsibilities
- Provide first‑line and first‑class Technical Service Desk support with strong customer skills and technical knowledge.
- Perform a variety of support tasks, including hardware commissioning and decommissioning.
- Deliver general IT support across Digital, Data and Technology services.
Qualifications
- Knowledge of Microsoft technologies.
- ITIL experience or knowledge is advantageous.
If you are interested in the role please apply on our website with your CV, or email your CV to Kirsty@essentialemploy.co.uk quoting the reference number.
Essential Employment is acting as an Employment Business in relation to this vacancy.
Essential Employment is an Equal Opportunities Employer.
All our roles may be subject to pre‑employment checks including references so please be prepared.
IT Support Office in Essex employer: Essential Employment
Contact Detail:
Essential Employment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Office in Essex
✨Tip Number 1
Make sure you know your stuff! Brush up on your Microsoft technologies and ITIL knowledge. The better you understand the tools and processes, the more confident you'll be during interviews.
✨Tip Number 2
Practice your customer service skills. As an IT Support Officer, you'll be dealing with people all day. Role-play common scenarios with a friend to get comfortable with handling different types of calls.
✨Tip Number 3
Network like a pro! Connect with others in the IT field on LinkedIn or local meetups. You never know who might have a lead on a job or can give you insider tips about the company.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets seen. Plus, it shows you're serious about landing that IT Support Officer role.
We think you need these skills to ace IT Support Office in Essex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft technologies and any ITIL knowledge you have. We want to see how your skills match the role, so don’t be shy about showcasing your relevant experience!
Show Off Your Customer Skills: Since this role involves providing first-class support, it’s important to demonstrate your strong customer service skills. Include examples of how you've helped users in the past – we love a good success story!
Keep It Professional: While we appreciate a friendly tone, remember to keep your application professional. Use clear language and check for any typos or errors before hitting send. A polished application shows us you care!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application, and it helps us keep everything organised. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at Essential Employment
✨Know Your Tech
Brush up on your knowledge of Microsoft technologies before the interview. Be ready to discuss how you've used these tools in past roles, as this will show your technical expertise and readiness for the IT Support Officer position.
✨Customer Service is Key
Since this role requires strong customer skills, think of examples where you've provided excellent support. Prepare to share specific situations where you resolved issues effectively, demonstrating your ability to handle first-line support with a friendly approach.
✨Familiarise Yourself with ITIL
Even if you don't have extensive ITIL experience, having a basic understanding can set you apart. Research ITIL principles and be prepared to discuss how they apply to IT support, showing that you're proactive about improving service delivery.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the team you'll be working with or the types of projects you'll be involved in. It shows your interest in the role and helps you gauge if it's the right fit for you.