Essential Employment is seeking a Senior Customer Service Advisor in Enfield to handle Revenues & Benefits on a temporary basis. The role is the first point of contact for customers across telephone and webchat, providing specialist advice on Council Tax, Council Tax Support and Housing Benefit.
You will use Civica Open Revenues and D360 to resolve complex billing and recovery issues, ensuring high service standards and encouraging self-service options.
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Temporary Senior Revenues & Benefits Advisor in Enfield employer: Essential Employment
As a leading organisation in homelessness prevention, we pride ourselves on fostering a supportive and collaborative work culture that empowers our employees to make a meaningful impact in the community. Our team enjoys comprehensive training opportunities, competitive benefits, and the chance to work closely with various agencies and community groups, enhancing their professional growth while contributing to vital social change. Located in a vibrant area, our office provides a dynamic environment where innovation and compassion drive our mission to prevent homelessness.
