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- Tasks: Inspect properties, manage legal claims, and ensure high-quality repairs.
- Company: Join a supportive team focused on improving tenant satisfaction.
- Benefits: Competitive daily rate, full-time hours, and valuable experience.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Opportunity for career growth in a dynamic work environment.
The predicted salary is between 40000 - 60000 £ per year.
Job Description
Disrepair Surveyor needed in Bristol, £231.22 per day PAYE – Reference: 5273233
The surveyors will be required to work on site most days, attending tenants homes, etc. There are approximately 15 people in the teams.
- The role of the Disrepair Surveyor involves managing complaints received as a legal claim (Housing Condition Claim) in partnership with legal services.
- Ensure all legal claims within Repairs and Maintenance are successfully investigated and completed with minimal litigation, addressing tenants' expectations regarding property conditions.
- Responsibilities include conducting thorough inspections, coordinating and overseeing necessary repairs including monitoring the work of the trade teams and contractors, from start to completion, ensuring delivery of high quality work, ensuring clear communication with tenants, providing them with a detailed report to each case, achieving high customer satisfaction within budgetary targets and providing a cost effective, value for money service.
- Champion the customer's experience to improve customer satisfaction, whilst managing expectations.
- To help manage claims brought against the client, find solutions within ICP (Internal Complaints Procedure) and where required, legal framework, to come to a satisfying outcome with and for the tenant.
This is a full time role on a Temporary basis.
If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to  quoting the reference number.
Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.
All our roles may be subject to pre-employment checks including references so please be prepared.
Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.
You can also follow us at Twitter/Facebook/LinkedIn or via our website www.essentialemploy.co.uk.
Disrepair Surveyor employer: Essential Employment
Contact Detail:
Essential Employment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Disrepair Surveyor
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing and legal sectors. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of housing conditions and legal claims. We want you to impress with your expertise and show them you’re the right fit for the Disrepair Surveyor role.
✨Tip Number 3
Showcase your problem-solving skills! Be ready to discuss how you've handled tenant complaints or managed repairs in the past. Real-life examples will make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative!
We think you need these skills to ace Disrepair Surveyor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Disrepair Surveyor role. Highlight relevant experience, especially in managing complaints and conducting inspections. We want to see how your skills match what we're looking for!
Showcase Communication Skills: Since clear communication with tenants is key, don’t forget to showcase your communication skills in your application. Share examples of how you've effectively communicated in past roles to manage expectations and improve customer satisfaction.
Be Detail-Oriented: Attention to detail is crucial in this role. When writing your application, make sure to include specific examples of how you've successfully overseen repairs or managed legal claims. We love seeing candidates who can demonstrate their thoroughness!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Essential Employment
✨Know Your Stuff
Make sure you understand the ins and outs of disrepair surveying. Brush up on relevant laws, housing conditions, and the complaints process. Being knowledgeable will show that you're serious about the role and can handle the responsibilities.
✨Showcase Your Communication Skills
As a Disrepair Surveyor, you'll need to communicate effectively with tenants and contractors. Prepare examples of how you've successfully managed expectations or resolved conflicts in the past. This will demonstrate your ability to champion customer experience.
✨Prepare for Scenario Questions
Expect questions that put you in real-life situations, like handling a difficult tenant or managing a complex repair. Think through your approach and be ready to explain your thought process. This will highlight your problem-solving skills and ability to work under pressure.
✨Dress the Part
Even if the job involves being on-site, make sure you present yourself professionally for the interview. A smart appearance shows respect for the interviewers and the role you're applying for. It sets a positive tone right from the start!
