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For Companies At a Glance
- Tasks: Assist in collecting outstanding debts and managing customer enquiries.
- Company: Join Essential Employment, a supportive and equal opportunities employer.
- Benefits: Earn £20.16ph PAYE with potential for flexible working arrangements.
- Why this job: Gain valuable experience in finance while making a real impact on debt recovery.
- Qualifications: No specific qualifications required; just a willingness to learn and engage.
- Other info: This is a full-time temporary role based in Esher.
The predicted salary is between 42000 - 48000 £ per year.
Overview
Debt Recovery Assistant needed in Esher, £20.16ph PAYE – Reference: OR12164
The main purpose of the role
Assist the Debt Recovery Officer with the collection of outstanding debt.
Responsibilities
- Control and reconciliation of the system.
- Provide assistance, advice and training (as required).
- Pursue the recovery of debts due in accordance with agreed procedures (Corporate Debt Policy).
- Responsible for responding to all customer enquiries, whether by email, phone or in person at reception and negotiating appropriate repayment arrangements.
- Responsible for working with external partner debt collection agency, ensuring prompt referral on ongoing liaison including Attachment of Earnings.
- Managing direct debits.
This is a full time role on a temporary contract basis.
How to apply
If you are interested in the role please apply on our website with your CV; alternatively you can email your CV to tokatie@essentialemploy.co.uk, quoting the reference number.
Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.
All our roles may be subject to pre-employment checks including references, so please be prepared.
Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always, however, hear from us by phone if we are able to take your CV forward to the next stage.
You can also follow us at Twitter/Facebook/LinkedIn or via our website www.essentialemploy.co.uk.
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Debt Recovery Assistant employer: Essential Employment
Contact Detail:
Essential Employment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Debt Recovery Assistant
✨Tip Number 1
Familiarise yourself with debt recovery processes and regulations. Understanding the Corporate Debt Policy will not only help you in interviews but also show your commitment to the role.
✨Tip Number 2
Practice your communication skills, especially in negotiation and customer service scenarios. Being able to effectively handle enquiries and negotiate repayment arrangements is crucial for this position.
✨Tip Number 3
Network with professionals in the debt recovery field. Engaging with others on platforms like LinkedIn can provide insights and potentially lead to referrals that may strengthen your application.
✨Tip Number 4
Prepare for potential interview questions by thinking about past experiences where you've dealt with difficult situations or managed financial matters. This will help you demonstrate your problem-solving abilities.
We think you need these skills to ace Debt Recovery Assistant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Debt Recovery Assistant. Familiarise yourself with debt recovery processes and customer service skills that are essential for this position.
Tailor Your CV: Customise your CV to highlight relevant experience in debt recovery or customer service. Emphasise any skills related to negotiation, communication, and financial management that align with the job description.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses why you are a good fit for the Debt Recovery Assistant role. Mention your understanding of the Corporate Debt Policy and your ability to handle customer enquiries effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in this role.
How to prepare for a job interview at Essential Employment
✨Understand the Debt Recovery Process
Familiarise yourself with the debt recovery process and the Corporate Debt Policy. Being able to discuss these topics confidently will show your potential employer that you are serious about the role and understand its requirements.
✨Prepare for Customer Interaction Scenarios
Since the role involves responding to customer enquiries and negotiating repayment arrangements, think of examples from your past experiences where you've successfully handled difficult conversations or resolved conflicts. This will demonstrate your communication skills and ability to manage sensitive situations.
✨Showcase Your Organisational Skills
The job requires control and reconciliation of the system, so be ready to discuss how you stay organised and manage multiple tasks. You might want to mention any tools or methods you use to keep track of your work effectively.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of the interview. This could include inquiries about the team you'll be working with or the challenges they face in debt recovery. It shows your interest in the role and helps you gauge if it's the right fit for you.
