Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Handle calls and provide support to Telecare users 24/7.
- Company: Join a dedicated team in Derby focused on community care.
- Benefits: Earn £13.26 per hour with flexible shift patterns.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: No specific qualifications required; just a caring attitude and good communication skills.
- Other info: This is a temporary role with potential for future opportunities.
Job Description
Carelink Operator needed in Derby
The rate is £13.26ph PAYE
This is a temporary role
The reference number is: 5273349
The successful candidate will be responsible for call handling and other related duties. The team provides a comprehensive 7 days a week/ 24 hour a day monitoring and response service to Telecare users and other callers to the centre.
They will work a rotational shift pattern covering n…
ZIPC1_UKTJ
Carelink Operator employer: Essential Employment
Contact Detail:
Essential Employment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Carelink Operator
✨Tip Number 1
Familiarise yourself with the Telecare services and the specific needs of users. Understanding the technology and the types of calls you might handle will give you an edge during interviews.
✨Tip Number 2
Practice your communication skills, especially in handling emergency situations. Being able to demonstrate calmness and clarity under pressure can set you apart from other candidates.
✨Tip Number 3
Research the company culture at StudySmarter and how they value teamwork and support. Showing that you align with their values can make a positive impression during your interactions.
✨Tip Number 4
Be prepared to discuss your availability for the rotational shift pattern. Flexibility is key in this role, so highlighting your willingness to adapt can strengthen your application.
We think you need these skills to ace Carelink Operator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Carelink Operator. Highlight your relevant experience in call handling and any customer service roles you've held.
Tailor Your CV: Make sure your CV reflects your skills and experiences that are most relevant to the Carelink Operator position. Emphasise your ability to work in a 24/7 environment and any previous experience in monitoring or response services.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses why you are a good fit for this role. Mention your passion for helping others and your ability to handle calls efficiently, especially in high-pressure situations.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is crucial for a role in a care service.
How to prepare for a job interview at Essential Employment
✨Understand the Role
Make sure you thoroughly read the job description for the Carelink Operator position. Familiarise yourself with the responsibilities, especially call handling and monitoring services, so you can demonstrate your understanding during the interview.
✨Show Your Communication Skills
As a Carelink Operator, effective communication is key. Prepare examples of how you've successfully handled calls or communicated in high-pressure situations. This will showcase your ability to manage the demands of the role.
✨Demonstrate Flexibility
Since the role involves a rotational shift pattern, be ready to discuss your availability and willingness to work various shifts. Highlight any previous experience you have with flexible working hours.
✨Prepare Questions
Think of insightful questions to ask about the team and the service provided. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
