Essential Employment is seeking a Control Centre Operator in Cardiff on a temporary basis. You will be responsible for receiving and responding to a range of calls, including emergency and priority calls from vulnerable or elderly callers.
You will manage welfare and support calls for employees and customers, delivering services across a range of provisions with outbound and inbound welfare calls.
All successful candidates should be prepared for pre-employment checks including references.
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Cardiff Control Centre Operator - Welfare & Priority Calls employer: Essential Employment
As a leading organisation in homelessness prevention, we pride ourselves on fostering a supportive and collaborative work culture that empowers our employees to make a meaningful impact in the community. Our team enjoys comprehensive training opportunities, competitive benefits, and the chance to work closely with various agencies and community groups, enhancing their professional growth while contributing to vital social change. Located in a vibrant area, our office provides a dynamic environment where innovation and compassion drive our mission to prevent homelessness.
