Business Rates Officer needed in South East London Paying £22.87 per hr ref OR120314
Full time hours on a temporarybasis
- Key Responsibilities
- Administer Business Rates (NNDR) accounts, ensuring accurate billing and account maintenance.
- Process liability changes including occupancies, vacancies, property splits, mergers, and ownership updates.
- Assess and determine applications for mandatory, discretionary, small business, and charitable rate reliefs.
- Calculate refunds, credits, exemptions, and adjustments in accordance with legislation.
- Investigate discrepancies and resolve complex account queries from businesses, agents, and other stakeholders.
- Liaise with the Valuation Office Agency (VOA) regarding valuations, appeals, and property changes.
- Manage recovery processes including reminders, summonses, arrangements, and enforcement action where appropriate.
- Maintain accurate records and ensure data integrity across revenues systems.
- Respond to enquiries by telephone, email, and correspondence, delivering excellent customer service.
- Monitor workloads to meet performance targets and collection rates.
- Assist with year-end processes, annual billing exercises, and government initiatives affecting Business Rates administration.
Essential Employment is an Equal Opportunities Employer.
All our roles may be subject to pre-employment checks including references so please beprepared
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Business Rates Officer employer: Essential Employment
As a leading organisation in homelessness prevention, we pride ourselves on fostering a supportive and collaborative work culture that empowers our employees to make a meaningful impact in the community. Our team enjoys comprehensive training opportunities, competitive benefits, and the chance to work closely with various agencies and community groups, enhancing their professional growth while contributing to vital social change. Located in a vibrant area, our office provides a dynamic environment where innovation and compassion drive our mission to prevent homelessness.
