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- Tasks: Liaise with teams to manage care services and maintain accurate records.
- Company: Join a supportive team in Hackney focused on adult social services.
- Benefits: Competitive pay at £20.58ph and a chance to make a difference.
- Other info: Temporary full-time position with opportunities for growth.
- Why this job: Be part of a vital role that supports service users and their carers.
- Qualifications: Strong communication skills and attention to detail required.
The predicted salary is between 40000 - 40000 £ per year.
The position involves liaising with Social Workers/Care Coordinators, Brokerage Officers, Contract Officers and Providers, Finance and other teams within Adult Social Services to ensure they receive up-to-date information on contracts and details regarding service users and their care.
Key responsibilities include:
- Maintaining a care home vacancy database.
- Monitoring compliance of systems by independent care providers and reporting non-compliance to Contract Officers.
- Liaising with providers regarding service provision.
- Supporting the development of policies and procedures.
- Supporting service users’ and carers’ involvement in all aspects of service delivery.
- Participating in the Duty system operated by the team filtering and acting on telephone calls, emails and other communications.
- Ensuring that the Mosaic and CM2000 systems are updated as required.
- Working effectively with the Information and Assessment Team, Care Management Teams, Hospital Discharge and Finance Teams.
- Maintaining clear lines of responsibility and accountability in carrying out the brokerage function.
- Maintaining accuracy in record keeping and ensuring consistent recording practice on Mosaic to provide robust financial information.
This is a full-time role on a temporary contract basis. Essential Employment is an Equal Opportunities Employer.
Brokerage Assistant employer: Essential Employment
Contact Detail:
Essential Employment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Brokerage Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those working in social services or brokerage roles. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of the Mosaic and CM2000 systems. Being able to discuss these tools confidently will show you're ready to hit the ground running!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website for the best chance at landing that Brokerage Assistant role. We’re always looking for passionate individuals who want to make a difference in adult social services!
We think you need these skills to ace Brokerage Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Brokerage Assistant role. Highlight any relevant experience you have in liaising with social workers or managing databases, as this will show us you're a great fit for the position.
Showcase Your Communication Skills: Since the role involves a lot of communication with various teams, be sure to showcase your communication skills in your application. Use examples that demonstrate how you've effectively communicated in past roles.
Be Detail-Oriented: Attention to detail is key in this role, especially when it comes to record keeping and compliance. Mention any experiences where your attention to detail made a difference, so we know you can handle the responsibilities.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Essential Employment
✨Know Your Stakeholders
Familiarise yourself with the key players you'll be liaising with, like Social Workers and Brokerage Officers. Understanding their roles and how they interact with the service users will help you demonstrate your ability to communicate effectively during the interview.
✨Showcase Your Organisational Skills
Since you'll be maintaining a care home vacancy database and ensuring compliance, be ready to discuss your organisational strategies. Bring examples of how you've managed data or projects in the past, highlighting your attention to detail and accuracy.
✨Understand the Systems
Get a grasp on the Mosaic and CM2000 systems mentioned in the job description. If you have experience with similar systems, share that. If not, do a bit of research to show your willingness to learn and adapt to new technologies.
✨Emphasise Team Collaboration
This role involves working closely with various teams, so be prepared to talk about your teamwork experiences. Share specific instances where you collaborated effectively, especially in high-pressure situations, to illustrate your ability to maintain clear lines of responsibility and accountability.