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- Tasks: Provide top-notch IT support and tackle various tech challenges.
- Company: Join a dynamic team in Brentwood with a focus on innovation.
- Benefits: Earn £15.99 per hour with potential for growth and development.
- Other info: Temporary role with opportunities for future employment.
- Why this job: Kickstart your tech career while helping others solve their IT issues.
- Qualifications: Familiarity with Microsoft technologies; ITIL knowledge is a plus.
The predicted salary is between 30000 - 32000 £ per year.
This is a temporary contract initially paying £15.99ph PAYE.
Responsibilities:
- Provide first‑line and first‑class Technical Service Desk support with strong customer skills and technical knowledge.
- Perform a variety of support tasks, including hardware commissioning and decommissioning.
- Deliver general IT support across Digital, Data and Technology services.
Qualifications:
- Knowledge of Microsoft technologies.
- ITIL experience or knowledge is advantageous.
If you are interested in the role please apply on our website with your CV, or email your CV to Kirsty@essentialemploy.co.uk quoting the reference number.
Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre‑employment checks including references so please be prepared.
IT Support Office in Brentwood employer: Essential Employment
Contact Detail:
Essential Employment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Office in Brentwood
✨Tip Number 1
Make sure you know your stuff! Brush up on your Microsoft technologies and ITIL knowledge. The better you understand the tools and processes, the more confident you'll be during interviews.
✨Tip Number 2
Practice your customer service skills. As an IT Support Officer, you'll be dealing with people all day. Role-play common scenarios with a friend to get comfortable handling different types of queries.
✨Tip Number 3
Network like a pro! Connect with others in the industry on LinkedIn or attend local tech meetups. You never know who might have a lead on a job or can give you insider tips.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about landing that IT Support Officer role.
We think you need these skills to ace IT Support Office in Brentwood
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft technologies and any ITIL knowledge you have. We want to see how your skills match the role, so don’t be shy about showcasing your relevant experience!
Show Off Your Customer Skills: Since this role involves providing first-class support, it’s important to demonstrate your strong customer service skills. Include examples in your application that show how you've successfully helped users in the past.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key points stand out!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications better, and you’ll get all the info you need in one place!
How to prepare for a job interview at Essential Employment
✨Know Your Tech
Brush up on your knowledge of Microsoft technologies before the interview. Be ready to discuss how you've used these tools in past roles, as this will show your technical expertise and readiness for the IT Support Officer position.
✨Customer Service Skills Matter
Since this role requires strong customer skills, think of examples where you've provided excellent support. Prepare to share specific situations where you resolved issues effectively, demonstrating your ability to handle first-line support with a friendly approach.
✨Familiarise Yourself with ITIL
Even if you don't have extensive ITIL experience, having a basic understanding can set you apart. Research ITIL principles and be prepared to discuss how they apply to IT support, showing that you're proactive about improving service delivery.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team, the tools you'll be using, and the challenges they face. This shows your genuine interest in the role and helps you assess if it's the right fit for you.