Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support tenants with advice and ensure their satisfaction during the settling in period.
- Company: Dynamic housing management company focused on tenant support.
- Benefits: Hybrid work model, competitive pay, and a supportive team environment.
- Why this job: Make a real difference in people's lives while developing your customer care skills.
- Qualifications: Strong customer care skills and ability to work in a team.
The predicted salary is between 28800 - 43200 £ per year.
A housing management company is seeking a Housing Officer for a temporary full-time role in Rugby. This hybrid position requires strong customer care skills and collaboration within a multi-functional team to manage tenant services.
Responsibilities include:
- Providing advice to tenants
- Ensuring customer satisfaction
- Supporting new tenants during their settling in period
Interested candidates should apply via the website or email their CV quoting the reference number.
Housing Services Officer - Hybrid (Tenant Support) in Birmingham employer: Essential Employment
Contact Detail:
Essential Employment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Services Officer - Hybrid (Tenant Support) in Birmingham
✨Tip Number 1
Get to know the company! Research their values and mission so you can tailor your approach during interviews. This shows you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer care skills! Since this role is all about supporting tenants, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories!
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They might give you insider tips or even refer you, which can really boost your chances of landing that job.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about the opportunity.
We think you need these skills to ace Housing Services Officer - Hybrid (Tenant Support) in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer care skills and any relevant experience in housing services. We want to see how you can bring value to our team, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting tenants and how your previous experiences make you a great fit for the role. We love seeing genuine enthusiasm!
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially when it comes to managing tenant services. Avoid jargon and focus on what matters!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll ensure your application lands right where it needs to be. Don’t miss out!
How to prepare for a job interview at Essential Employment
✨Know Your Stuff
Make sure you understand the role of a Housing Services Officer inside out. Familiarise yourself with tenant support processes and customer care principles. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Care Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about situations where you resolved issues or helped someone settle in. This will demonstrate your ability to provide excellent support to tenants.
✨Teamwork Makes the Dream Work
Since this role involves collaboration within a multi-functional team, be ready to discuss how you work well with others. Share specific instances where you contributed to a team project or supported colleagues, highlighting your communication skills.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture or the challenges faced by the team. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
