At a Glance
- Tasks: Lead a team to enhance resident engagement in social housing.
- Company: Join a forward-thinking organisation dedicated to community involvement.
- Benefits: Competitive pay, flexible hours, and opportunities for professional growth.
- Other info: Temporary role with potential for impactful community projects.
- Why this job: Make a real difference in residents' lives and shape housing services.
- Qualifications: Experience in community engagement and team leadership.
The predicted salary is between 26.88 - 26.88 £ per hour.
Resident Engagement Manager needed in Barking. This is a temporary role and the rate is £26.88ph PAYE.
The successful candidate will lead and manage a team of Resident Engagement Officers to deliver a responsive, high‑quality resident engagement function across social housing properties. They will ensure services meet and exceed the Regulator of Social Housing’s Transparency, Influence and Accountability Standard by embedding accessible communication, meaningful involvement, and clear routes for tenants to shape services.
They will oversee the delivery of programmes, campaigns, consultations and satisfaction‑measuring activities, and will lead the formation, operation and ongoing review of a Tenants’ Scrutiny Panel that reflects the diversity of the tenant population. They will champion a model of collaborative co‑production, giving all tenants genuine opportunities to influence service design, priorities and performance targets.
They will produce annual engagement reports, develop service plans and monitoring frameworks, and lead engagement activity for all categories of occupant, including leaseholders. They will also represent the service at regional forums, conferences and partnership events, ensuring resident engagement remains central to the development and improvement of housing services.
Resident Engagement Manager in Barking employer: Essential Employment
At Essential Employment, we pride ourselves on fostering a collaborative and supportive work culture that empowers our employees to thrive. As an In-House Property & Contracts Counsel in Esher, you will benefit from flexible hybrid working arrangements, competitive pay, and opportunities for professional development within a dynamic legal team dedicated to excellence in service delivery.
