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- Tasks: Be the first point of contact for the public using the 101 service.
- Company: Join a supportive team in Dorset with a focus on community safety.
- Benefits: Earn £13.08ph PAYE with flexible rota options.
- Why this job: Make a real difference by helping vulnerable people in your community.
- Qualifications: Strong communication skills and ability to handle challenging situations.
- Other info: Full-time temporary role with opportunities for personal growth.
The predicted salary is between 11 - 15 £ per hour.
Relief Triage Operators needed in Dorset, £13.08ph PAYE - Reference: 5262508
Rota basis:
- Week 1: Mon - Fri 08:00 - 16:00
- Week 2: Mon - Fri 15:00 - 23:00
Working at night, working with disturbing evidence/observation of disturbing circumstances, working with vulnerable people, and working in an environment with potential for conflict and violence (verbal/physical).
Responsibilities:
Acting as the first point of contact for members of the public using the 101 service, you will be responsible for providing an efficient and effective communications service. Utilising risk assessments, you will ensure that the most appropriate help and support is established, providing an efficient and reactive response to requests for service from the public. The focus of Contact Management is on making every contact count by managing multiple resources, contacts, and associated risk simultaneously to deliver an effective communications service.
This is a full-time role on a temporary basis.
How to apply:
If you are interested in the role, please apply on our website with your CV, alternatively you can email your CV to katie@essentialemploy.co.uk quoting the reference number.
Equal opportunity and notices:
Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references, so please be prepared. Due to high volumes of CVs received, we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.
You can also follow us on Twitter/Facebook/LinkedIn or via our website www.essentialemploy.co.uk.
Relief Triage Operators employer: ESSENTIAL EMPLOYMENT LTD
Contact Detail:
ESSENTIAL EMPLOYMENT LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Triage Operators
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with the responsibilities of a Relief Triage Operator. Understanding the nuances of working with vulnerable people and managing high-pressure situations will help you stand out in interviews.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact for the public, being able to convey information clearly and calmly is key. Try mock interviews with friends or family to sharpen your responses.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to gain insights about the company culture and expectations. This can give you an edge when discussing your fit for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about the position. Don’t forget to tailor your CV to highlight relevant experience!
We think you need these skills to ace Relief Triage Operators
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Relief Triage Operator role. Highlight any relevant experience, especially in communication and handling sensitive situations. We want to see how you can make every contact count!
Showcase Your Skills: Emphasise skills that are crucial for this role, like risk assessment and managing multiple contacts. We’re looking for someone who can handle the pressure and respond effectively, so let us know how you’ve done this in the past.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to what makes you a great fit for the job.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at ESSENTIAL EMPLOYMENT LTD
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Relief Triage Operator. Familiarise yourself with the 101 service and how to handle various situations, especially those involving vulnerable people and potential conflict.
✨Showcase Your Communication Skills
As the first point of contact for the public, effective communication is key. Prepare examples from your past experiences where you successfully managed difficult conversations or provided support in challenging circumstances.
✨Demonstrate Your Ability to Handle Pressure
This role involves working in high-stress environments. Be ready to discuss how you've managed stress in previous jobs, particularly when dealing with disturbing evidence or urgent requests for help.
✨Ask Insightful Questions
At the end of the interview, don’t hesitate to ask questions that show your interest in the role and the company. Inquire about the training process for handling sensitive situations or how the team supports each other during tough shifts.
