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- Tasks: Assist in collecting outstanding debts and managing customer enquiries.
- Company: Join a supportive team in a dynamic environment.
- Benefits: Competitive pay at £20.16ph and valuable experience.
- Other info: Full-time temporary role with potential for growth.
- Why this job: Make a difference by helping people manage their debts effectively.
- Qualifications: Strong communication skills and a willingness to learn.
The predicted salary is between 42000 - 48000 £ per year.
Job Overview
Debt Recovery Assistant needed in Esher
This is a temporary contract initially paying £20.16ph PAYE
The reference number is: OR99319
Responsibilities
The successful candidate will be responsible for collecting debt, the main purpose of the role is to assist the Debt Recovery Officer with the collection of outstanding debt.
The postholder will provide the duties below in relation to three main areas namely, Local Taxation, Housing Benefits Overpayments and Sundry Debt Recovery by control and reconciliation of the system, providing assistance, advice and training, pursuing the recovery of debts due in accordance with agreed procedures and being responsible for responding to all customer enquiries, whether by email, phone or in person at reception and negotiating appropriate repayment arrangements.
Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please be prepared.
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Debt Recovery Assistant employer: ESSENTIAL EMPLOYMENT LTD
Contact Detail:
ESSENTIAL EMPLOYMENT LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Debt Recovery Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the debt recovery field on LinkedIn or at local events. You never know who might have a lead on a job or can give you insider tips.
✨Tip Number 2
Prepare for interviews by practising common questions related to debt recovery. Think about how you’d handle customer enquiries and negotiate repayment arrangements, as these are key parts of the role.
✨Tip Number 3
Show your enthusiasm! When you get the chance to speak with potential employers, let them know why you’re passionate about debt recovery and helping customers manage their debts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about landing that Debt Recovery Assistant role.
We think you need these skills to ace Debt Recovery Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Debt Recovery Assistant role. Highlight any relevant experience you have in debt collection or customer service, and don’t forget to mention your skills in negotiation and communication!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your understanding of debt recovery processes and how you can contribute to the team.
Be Clear and Concise: When filling out your application, keep your language clear and concise. We want to see your qualifications without wading through unnecessary fluff. Stick to the point and make every word count!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us that you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at ESSENTIAL EMPLOYMENT LTD
✨Know Your Debt Recovery Basics
Before heading into the interview, brush up on your knowledge of debt recovery processes and policies. Familiarise yourself with terms like 'Corporate Debt Policy' and understand how to negotiate repayment arrangements. This will show that you're not just interested in the role but also knowledgeable about the industry.
✨Prepare for Customer Enquiries
Since you'll be responding to customer enquiries, think about common questions or scenarios you might face. Practise how you would handle difficult conversations or negotiate repayment plans. Role-playing these situations can help you feel more confident during the actual interview.
✨Showcase Your Communication Skills
Effective communication is key in this role. Be ready to discuss your previous experiences where you've successfully communicated with clients or colleagues. Highlight any training or advice you've provided in past roles, as this aligns well with the job's requirements.
✨Demonstrate Teamwork and Collaboration
You'll be working closely with the Debt Recovery Officer and external agencies, so it's important to showcase your ability to work in a team. Share examples of how you've collaborated with others in previous jobs, especially in high-pressure situations, to illustrate your teamwork skills.