Charges Advisor (Hybrid) needed in Redditch, £14.13ph
PAYE – Reference: RQ1730389
Responsibilities
- Service charge administration related complaints and queries from customers ensuring that the customer experience is positive, professional and complaint, within set timescales
- Support the annual rent and service charge setting process to ensure that estimates and actuals are comprehensive and accurate
- With support and direction from Officers and Managers, you will be responsible for the collection and enforcement of former tenant charges and housing debts, including write off proposals where required
- Analyse data and ensure charges are accurately applied to accounts and invoiced
- Support investigations resultant from appeals, complaints, and enquiries and in the event of legal challenge, Judicial Review or Ombudsman Enquiry
This is a Full time role on a temporary contract basis.
Essential Employment is an Equal Opportunities Employer.
All our roles may be subject to pre-employment checks including references so please beprepared.
Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.
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Charges Advisor (Hybrid) in Redditch employer: ESSENTIAL EMPLOYMENT LTD
ESSENTIAL EMPLOYMENT LTD offers a dynamic and supportive work environment in Redditch, where employees are encouraged to grow and develop their skills in a customer-focused setting. With a commitment to data-driven decision-making, the company provides opportunities for professional advancement while fostering a culture of collaboration and respect. Join us for a meaningful role that not only values your contributions but also prioritises your career growth.
