At a Glance
- Tasks: Coordinate engineering resources and ensure exceptional service delivery in a dynamic environment.
- Company: Join a supportive and established business that values its people.
- Benefits: Enjoy early finishes, private healthcare, and generous holiday entitlement.
- Other info: Flexible working hours with opportunities for long-term career growth.
- Why this job: Make a real impact while developing your career in a collaborative team.
- Qualifications: Experience in planning, administration, and strong communication skills required.
Resource Planner & Administrator
Location: Stevenage
Salary: £28,000 – £30,000 per annum
Hours: 37.5 hours per week, Monday to Friday, 8:30am – 5:00pm (4:00pm finish on Fridays)
About the Role
We are looking for a highly organised and customer-focused Resource Planner & Administrator to join our growing team. This is a pivotal role responsible for coordinating engineering resources, ensuring exceptional service delivery, and maintaining strong relationships with clients and colleagues. This opportunity would suit someone who enjoys planning, problem-solving, and working in a fast-paced environment where no two days are the same.
Key Responsibilities
- Schedule and allocate engineers, including subcontractors, to reactive service calls, ensuring resources are utilised efficiently.
- Manage and action outstanding tasks relating to reactive maintenance works.
- Coordinate the delivery and dispatch of materials to support engineer attendance.
- Review and close completed jobs, ensuring all information is accurate and ready for invoicing.
- Maintain engineer timesheets and resource records, providing reports as required.
- Respond promptly and professionally to customer and colleague enquiries, resolving queries and concerns effectively.
- Build strong client relationships and provide regular updates throughout the service process.
What We're Looking For
- Previous experience in planning, scheduling, administration, customer service, or a similar coordination role.
- Excellent organisational skills with the ability to manage multiple priorities.
- Strong communication skills and a professional telephone manner.
- High attention to detail and accuracy.
- Good IT skills, including Microsoft Office applications.
Benefits
- Early finish every Friday at 4:00pm
- Auto-enrolment pension scheme
- Private healthcare (individual cover) following successful completion of probation
- Life assurance at 3x annual salary
- Profit share scheme
- Season Ticket Loan scheme (after probation)
- Subsidised on-site restaurant
- Cycle to Work scheme
- Dress Down Fridays
- Generous holiday entitlement
Why Join Us?
This is an excellent opportunity to join a supportive and established business that values its people, offers genuine flexibility, and provides long-term career development opportunities. If you're looking for a role where you can make a real impact and be part of a collaborative team, we'd love to hear from you.
Apply today to become a Resource Planner & Administrator.
Planner and Administrator in Stevenage employer: Essentia Solutions Group
Join our dynamic team in Stevenage as a Resource Planner & Administrator, where you'll enjoy a supportive work culture that prioritises employee well-being and development. With benefits like an early finish on Fridays, private healthcare, and a profit share scheme, we foster an environment that encourages collaboration and personal growth, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Planner and Administrator in Stevenage
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Essentia Solutions Group and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Essentia Solutions Group!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Essentia Solutions Group keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Planner and Administrator in Stevenage
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Essentia Solutions Group:This is your chance to really connect with the team at Essentia Solutions Group. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Essentia Solutions Group
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Essentia Solutions Group.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Essentia Solutions Group that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Essentia Solutions Group. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
