At a Glance
- Tasks: Deliver exceptional customer service and create a welcoming atmosphere for guests.
- Company: Join Compass Group UK&I, supporting military and government services across the UK.
- Benefits: Enjoy a full-time role with 35 hours per week and opportunities for career growth.
- Other info: Flexible shift patterns, working 5 out of 7 days, in a supportive environment.
- Why this job: Be part of a proud team that values service, diversity, and personal development.
- Qualifications: Passion for service, great communication skills, and ability to work under pressure required.
The predicted salary is between 24000 - 36000 £ per year.
We're looking for Waiting Staff who will be the face of our business, delivering exceptional customer service for Defence on a full time basis, contracted to 35 hours per week. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.
Here's an idea of what your shift patterns will be: 5 out of 7 days.
Could you bring your spark to Defence? Here's what you need to know before applying:
- Your key responsibilities will include:
- Greeting and looking after our guests so they go home delighted
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about the menu and making recommendations to our guests
- Representing Compass Group UK&I and maintaining a positive brand image
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Waiting Staff will:
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector.
We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
StudySmarter Expert Advice🤫
We think this is how you could land Waiting Staff - Corsham
✨Tip Number 1
Familiarise yourself with the menu and any special offerings at Defence. Being knowledgeable about what you’re serving will not only impress your potential employers but also show that you’re genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family as if they were guests. This will help you develop a friendly and welcoming approach, which is crucial for making a great impression during your interview.
✨Tip Number 3
Research Compass Group UK&I and their values. Understanding their commitment to diversity and customer service will allow you to align your answers during the interview with what they are looking for in a candidate.
✨Tip Number 4
Be prepared to discuss how you handle pressure and work as part of a team. Think of specific examples from your past experiences that demonstrate your ability to thrive in a busy environment while maintaining excellent service.
We think you need these skills to ace Waiting Staff - Corsham
Some tips for your application 🫡
Understand the Role:Before applying, make sure to thoroughly read the job description. Understand the key responsibilities and the qualities they are looking for in a candidate, such as customer service skills and teamwork.
Tailor Your CV:Customise your CV to highlight relevant experience in customer service or hospitality. Use specific examples that demonstrate your ability to work under pressure and deliver outstanding service.
Craft a Compelling Cover Letter:Write a cover letter that reflects your passion for the role. Mention why you want to work for Compass Group UK&I and how your values align with their commitment to excellent customer service.
Proofread Your Application:Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise to make a great first impression.
How to prepare for a job interview at ESS
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering outstanding service during the interview. Share examples of how you've gone above and beyond for customers in the past, as this role is all about creating a delightful experience for guests.
✨Know the Menu Inside Out
Familiarise yourself with the menu before the interview. Being knowledgeable about the dishes and able to make recommendations will demonstrate your commitment to providing a seamless experience for customers.
✨Emphasise Teamwork and Communication Skills
Highlight your ability to work well in a team and communicate effectively. Share specific instances where you collaborated with colleagues to achieve a common goal, as teamwork is crucial in a busy waiting staff environment.
✨Demonstrate Your Ability to Handle Pressure
Prepare to discuss how you manage stress and maintain composure during busy shifts. Providing examples of how you've successfully navigated high-pressure situations will show that you're ready for the demands of the role.
