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- Tasks: Assist callers and manage the Helpdesk database in a fast-paced environment.
- Company: Leading healthcare service provider committed to diversity and inclusion.
- Benefits: Part-time hours with opportunities for career progression.
- Why this job: Make a difference in healthcare while developing valuable communication skills.
- Qualifications: Excellent communication skills and previous experience in a similar role.
- Other info: Join a supportive team in a dynamic and rewarding workplace.
The predicted salary is between 13 - 16 £ per hour.
A leading healthcare service provider is seeking a dedicated Switchboard Operator in Sutton In Ashfield. This part-time role requires excellence in communication, the ability to manage multiple tasks under pressure, and previous experience in a similar role.
Responsibilities include:
- Assisting callers
- Maintaining the Helpdesk database
- Ensuring a safe working environment
The company values diversity and offers opportunities for career progression.
Healthcare Helpdesk & Switchboard Operator in Sutton employer: ESS
Contact Detail:
ESS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Healthcare Helpdesk & Switchboard Operator in Sutton
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and services will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about assisting callers, try role-playing with a friend or family member to get comfortable with handling different types of calls.
✨Tip Number 3
Be ready to showcase your multitasking abilities. During the interview, share examples of how you've successfully managed multiple tasks in previous roles, especially under pressure.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you're serious about joining the team.
We think you need these skills to ace Healthcare Helpdesk & Switchboard Operator in Sutton
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about communication, make sure your application highlights your ability to connect with people. Use clear and concise language, and don’t shy away from sharing examples of how you've successfully managed calls or assisted customers in the past.
Tailor Your Experience: We want to see how your previous experience aligns with the role. Take a moment to tweak your CV and cover letter to reflect your relevant skills, especially if you've worked in a similar helpdesk or switchboard position before. Make it easy for us to see why you’re a great fit!
Keep It Professional Yet Friendly: While we love a bit of personality, remember that this is a professional setting. Strike a balance between being approachable and maintaining professionalism in your written application. A friendly tone can go a long way in making a positive impression!
Apply Through Our Website: To ensure your application gets the attention it deserves, make sure to apply through our website. It’s the best way for us to keep track of your application and gives you a chance to showcase your enthusiasm for joining our team!
How to prepare for a job interview at ESS
✨Know Your Stuff
Make sure you brush up on your knowledge of healthcare services and the specific responsibilities of a Switchboard Operator. Familiarise yourself with common queries you might receive and how to handle them effectively.
✨Showcase Your Communication Skills
Since this role heavily relies on communication, practice articulating your thoughts clearly. You might want to prepare examples of how you've successfully managed difficult calls or resolved issues in previous roles.
✨Demonstrate Multitasking Abilities
Prepare to discuss how you manage multiple tasks under pressure. Think of specific instances where you juggled various responsibilities and still delivered excellent service. This will show that you can thrive in a busy environment.
✨Emphasise Your Commitment to Safety
Given the importance of a safe working environment in healthcare, be ready to talk about how you prioritise safety in your work. Share any relevant experiences or training that highlight your dedication to maintaining a secure space for both staff and callers.
