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- Tasks: Supervise a team, manage stock levels, and ensure quality service in a bustling café.
- Company: Join Costa, a major High Street brand known for celebrating individuality and investing in its people.
- Benefits: Enjoy competitive pay, great perks, and opportunities for learning and development.
- Why this job: Be part of a supportive team culture that values your contributions and offers career progression.
- Qualifications: Previous supervisory experience and strong communication skills are essential.
- Other info: Work part-time (32 hours/week) and help create a welcoming environment for customers and staff.
We are currently recruiting a dedicated Cafe Supervisor to help ensure the smooth running of the operations in a major High Street brand on a part-time basis, contracted to 32 hours per week. As a Cafe Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Your key responsibilities will include:
- Ensuring all deliveries are checked and stored promptly and correctly
- Supervising a team, creating a positive environment where the team feel welcomed and supported
- Being a responsible key holder
- Assisting with weekly bookwork and any other duties that are necessary
- Producing weekly rotas following the manager's guidelines
- Placing orders for stock to maintain the correct stock levels
- Delegating where necessary and ensuring the team are proactive at all times
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Cafe Supervisor will have:
- Previous experience supervising frontline teams within a similar environment
- Good communication skills with a focus on great Customer Service
- Team player and can-do attitude
- Ability to work under pressure whilst maintaining a positive attitude
As part of Compass, you will help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Supervisor - Portsmouth employer: ESS
Contact Detail:
ESS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Portsmouth
✨Tip Number 1
Familiarise yourself with the specific operations of Costa and their customer service ethos. Understanding their brand values will help you demonstrate how your experience aligns with their expectations during any interviews.
✨Tip Number 2
Highlight your previous supervisory experience in similar environments. Be ready to share specific examples of how you've successfully managed a team, resolved conflicts, or improved service quality under pressure.
✨Tip Number 3
Prepare to discuss your approach to maintaining high standards of hygiene and safety. Being knowledgeable about food handling regulations will show that you take these responsibilities seriously and can lead by example.
✨Tip Number 4
Demonstrate your ability to create a positive team environment. Think of ways you've motivated your team in the past and be ready to share these stories, as this is crucial for a role that involves supervising others.
We think you need these skills to ace Supervisor - Portsmouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supervising teams, particularly in a café or similar environment. Use specific examples to demonstrate your leadership skills and customer service focus.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your previous experiences align with the responsibilities listed in the job description, such as managing stock levels and creating a positive team environment.
Highlight Key Skills: In your application, emphasise your communication skills, ability to work under pressure, and your proactive approach. These are crucial for the Café Supervisor role and should be evident in both your CV and cover letter.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for a supervisory position.
How to prepare for a job interview at ESS
✨Showcase Your Supervisory Experience
Be prepared to discuss your previous experience supervising teams in a café or similar environment. Highlight specific examples where you successfully managed a team, resolved conflicts, or improved team performance.
✨Emphasise Customer Service Skills
Since the role focuses on great customer service, think of instances where you went above and beyond for customers. Share stories that demonstrate your ability to handle pressure while maintaining a positive attitude.
✨Understand Food Safety Regulations
Familiarise yourself with food handling and hygiene standards, as well as health and safety regulations. Being knowledgeable about these topics will show your commitment to maintaining a safe and compliant working environment.
✨Prepare Questions for the Interviewer
Have a few thoughtful questions ready to ask the interviewer about the company culture, team dynamics, and opportunities for growth. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
