Strategic Operations Director - London

Strategic Operations Director - London

Full-Time 80000 - 100000 Β£ / year (est.) No working from home possible
ESS

At a Glance

  • Tasks: Lead and inspire teams while managing catering contracts and driving commercial success.
  • Company: Join Restaurant Associates, a leader in hospitality and food services.
  • Benefits: Enjoy competitive pay, pension options, travel deals, and grocery discounts.
  • Other info: Experience a unique interview process and gain insights into the role.
  • Why this job: Shape the future of a growing organisation with real autonomy and career progression.
  • Qualifications: Senior leadership experience in catering or hospitality with a commercial mindset.

The predicted salary is between 80000 - 100000 Β£ per year.

Strategic Operations Director - London Are you an aspiring Managing Director?

Are you passionate about food and people, with the ability to build lasting client relationships?

If you're an ambitious senior operations leader looking for the opportunity to run a business, influence strategy, and shape the future of a growing organisation, we want to hear from you.

As Operations Director, you'll take full ownership of a portfolio of catering contracts, leading high-performing teams, building exceptional client relationships, and driving commercial success.

This is more than an operations role-it's a role with real autonomy, strategic influence, and genuine opportunities for career progression!

Key Responsibilities Own and grow a portfolio of catering contracts Lead, coach, and inspire multi-site management teams Drive operational excellence, service quality, and innovation Build strong client partnerships and identify growth opportunities Take full accountability for budgets, profitability, and commercial performance Deliver strategic improvements that support long-term business success We're Looking For Someone Who Has senior multi-site leadership experience within catering, hospitality, or food services Thinks commercially and understands how to drive profitable growth Is an inspiring leader who develops high-performing teams Builds trusted relationships with clients and stakeholders Leads from the front and is ready to take the next step in their career Our interview process is designed to give you a genuine insight into the role.

You'll meet with our Head of Recruitment and Managing Directors, spend time within the business to experience what life as an Operations Director is really like, and finish by delivering a short presentation to showcase your ideas and communication skills!

Why work for us?

Competitive package Multiple Pension Plan options Clear Career development plans Travel deals for your 27 days holiday PLUS bank holidays Grocery discounts Up to 44% off cinema tickets Free wellness classes About Us Restaurant Associates provides brilliant hospitality through our food, drink and services.

We work with our partners and collaborate with our clients to achieve great things together.

Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.

Compass Group UK

Strategic Operations Director - London employer: ESS

Chartwells Education is an exceptional employer, offering a dynamic work culture that prioritises growth and excellence in the education catering sector. With a commitment to employee development and a focus on delivering outstanding food and hospitality experiences, you will find ample opportunities for professional advancement while making a meaningful impact across educational institutions. Join us in a role that not only values your expertise but also fosters a supportive environment for innovation and collaboration.

ESS

Contact Details:

ESS Recruitment Team

We think you need these skills to ace Strategic Operations Director - London

Senior Multi-Site Leadership
Catering Management
Client Relationship Building
Commercial Acumen
Team Development
Operational Excellence
Service Quality Improvement