Security Supervisor - Loughborough

We are looking for an experienced and proactive Security Supervisor to join our team at the National Rehabilitation Centre (NRC). Reporting to the Technical Services Manager, you will play a key role in leading the Security Team and ensuring the safe, secure and effective operation of security and car parking services across the site. This is an exciting opportunity for a motivated security professional with leadership experience to make a real difference in a healthcare environment, helping to protect people, property and assets while delivering exceptional customer service.

Key Responsibilities

• Lead, motivate and support a team of Security Officers to deliver a high-quality service 365 days a year.
• Assist in the planning and delivery of security and car parking operations across the site.
• Ensure security procedures, service level specifications and site policies are consistently followed.
• Produce and manage security team rotas and staffing schedules.
• Conduct and oversee internal and external patrols.
• Monitor and respond to security, fire and emergency incidents.
• Complete and review accident, incident and investigation reports.
• Support departments with security risk identification and provide advice on security matters.
• Manage key control and lost property processes.
• Operate and oversee CCTV systems in accordance with legislation and company procedures (where qualified).
• Deliver monthly performance reports and security management information.
• Support staff, patients and visitors during difficult or sensitive situations.
• Liaise with external agencies, including Police and emergency services when required.
• Ensure team members receive appropriate training, development and performance reviews.
• Promote a positive culture of customer service, safety and continuous improvement.

About You

We're looking for someone who has:

Essential

• A valid Frontline SIA Licence.
• Previous leadership, supervisory or team management experience within a security environment.
• Excellent communication and customer service skills.
• Strong organisational and administrative abilities.
• Good IT skills and experience using security systems and reporting software.
• The ability to work independently, prioritise workloads and make informed decisions.
• Experience producing incident and accident reports.
• Good written and verbal English skills.
• Flexibility to meet the needs of the business, including shift work where required.

Desirable

• SIA CCTV Licence.
• Experience working within an NHS or healthcare environment.
• Knowledge of counter-terrorism and conflict management procedures.
• Patient restraint training.
• Experience of car parking operations.
• Additional security-related qualifications.

What You'll Bring

• A professional and customer-focused approach.
• Strong leadership skills with the ability to motivate and develop teams.
• Excellent problem-solving and decision-making abilities.
• A calm and confident approach during incidents and emergencies.
• A commitment to maintaining the highest standards of safety, security and service delivery.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Onsite free car parking
• Subsidised meals
• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

Please note: This role is contracted to weeks per year.

Part of Compass Group UK