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- Tasks: Serve customers with a smile and ensure a seamless experience.
- Company: Join Compass Group UK&I, a leader in the food service industry.
- Benefits: Enjoy flexible hours, competitive pay, and great perks.
- Why this job: Be part of a supportive team that values individuality and growth.
- Qualifications: Passion for service, teamwork, and reliability are key.
- Other info: This role offers opportunities for progression and celebrates diversity.
We are looking for a Retail Assistant who will be the face of our business, delivering exceptional customer service for Compass Group UK&I on a permanent casual basis, contracted to 0 hours per week. You will join a team that takes pride in what they do, takes pride in their food and most of all, joins a company that takes pride in its people.
As a Retail Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You will get every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here’s an idea of what your shift patterns will be: Variable shifts. Please note: This role is contracted to 48 weeks per year.
Your key responsibilities will include:
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about our service and helping customers with natural, engaging service
- Representing Compass Group UK&I and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Health and Safety regulations
Our ideal Retail Assistant will:
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
- Demonstrate great timekeeping and reliability
As part of Compass, you will help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK’s biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Retail Assistant - Harrogate employer: ESS
Contact Detail:
ESS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant - Harrogate
✨Tip Number 1
Familiarise yourself with Compass Group UK&I's values and mission. Understanding their commitment to exceptional customer service and employee development will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your customer service skills in real-life scenarios. Be prepared to share specific examples of how you've gone above and beyond for customers in previous roles, as this will demonstrate your passion for delivering outstanding service.
✨Tip Number 3
Network with current or former employees of Compass Group UK&I. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when preparing for your interview.
✨Tip Number 4
Practice your communication skills. As a Retail Assistant, you'll need to interact with customers and team members effectively. Consider role-playing common customer interactions to build confidence and improve your conversational abilities.
We think you need these skills to ace Retail Assistant - Harrogate
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Retail Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for customer service and your ability to work in a fast-paced environment. Mention specific examples of how you've delivered exceptional service in previous roles.
Highlight Relevant Experience: In your CV, emphasise any previous retail or customer service experience. Use bullet points to clearly outline your achievements and responsibilities, focusing on your ability to handle cash, work under pressure, and be a team player.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at ESS
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering outstanding customer service during the interview. Share specific examples of how you've gone above and beyond for customers in previous roles, as this aligns perfectly with what Compass Group UK&I values.
✨Demonstrate Team Spirit
As a Retail Assistant, being a great team player is crucial. Be prepared to discuss your experiences working in teams, highlighting how you contribute positively to group dynamics and support your colleagues.
✨Prepare for Situational Questions
Expect questions that assess your ability to handle pressure and make decisions on the spot. Think of scenarios where you had to think quickly or resolve a customer issue effectively, and be ready to share those stories.
✨Research the Company Culture
Familiarise yourself with Compass Group UK&I's commitment to diversity and employee development. Mention how their values resonate with you and how you can contribute to fostering an inclusive environment.
