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- Tasks: Serve customers with a smile and ensure a seamless experience.
- Company: Join Compass Group UK&I, a leader in the food service industry.
- Benefits: Enjoy competitive pay, flexible shifts, and opportunities for growth.
- Why this job: Be part of a friendly team that values individuality and rewards hard work.
- Qualifications: Passion for customer service, great communication skills, and reliability are key.
- Other info: This role offers variable shifts and is contracted for 48 weeks per year.
We are looking for a Retail Assistant who will be the face of our business, delivering exceptional customer service for Compass Group UK&I on a permanent casual basis, contracted to 0 hours per week. You will join a team that takes pride in what they do, takes pride in their food and most of all, joins a company that takes pride in its people.
As a Retail Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You will get every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here’s an idea of what your shift patterns will be: Variable shifts. Please note: This role is contracted to 48 weeks per year.
Your key responsibilities will include:
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about our service and helping customers with natural, engaging service
- Representing Compass Group UK&I and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Health and Safety regulations
Our ideal Retail Assistant will:
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
- Demonstrate great timekeeping and reliability
As part of Compass, you will help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK’s biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Contact Detail:
ESS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant - Harrogate
✨Tip Number 1
Familiarise yourself with Compass Group UK&I's values and mission. Understanding their commitment to exceptional customer service and employee development will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your passion for customer service by preparing examples from your past experiences. Think of specific situations where you went above and beyond for a customer, as this will demonstrate your suitability for the role.
✨Tip Number 3
Practice your communication skills. As a Retail Assistant, you'll need to engage with customers effectively, so consider role-playing scenarios with friends or family to build your confidence in delivering a friendly and engaging service.
✨Tip Number 4
Research common interview questions for retail positions and prepare thoughtful responses. This will help you articulate your strengths and how they relate to the responsibilities of the Retail Assistant role at Compass Group UK&I.
We think you need these skills to ace Retail Assistant - Harrogate
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualities required for the Retail Assistant position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for customer service and teamwork. Mention specific examples of how you've delivered exceptional service in the past, and express your enthusiasm for joining Compass Group UK&I.
Highlight Relevant Experience: In your CV, focus on any previous retail or customer service experience. Use bullet points to clearly outline your responsibilities and achievements in those roles, especially those that demonstrate your ability to work under pressure and as part of a team.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are important traits for a Retail Assistant.
How to prepare for a job interview at ESS
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering outstanding customer service. Share examples from your past experiences where you went above and beyond to help a customer, as this aligns perfectly with what Compass Group UK&I values.
✨Demonstrate Team Spirit
Highlight your ability to work well in a team. Discuss how you've collaborated with colleagues in previous roles to achieve common goals, as teamwork is essential in a fast-paced retail environment.
✨Prepare for Common Scenarios
Think about potential situations you might face as a Retail Assistant, such as handling difficult customers or managing busy periods. Be ready to discuss how you would approach these scenarios, showcasing your problem-solving skills and ability to stay calm under pressure.
✨Research the Company Culture
Familiarise yourself with Compass Group UK&I's values and culture. Be prepared to discuss how your personal values align with theirs, especially regarding diversity and inclusion, as they place a strong emphasis on celebrating individuality.
