At a Glance
- Tasks: Deliver exceptional customer service and create memorable experiences for guests.
- Company: Join a proud team at Defence, known for its commitment to quality and people.
- Benefits: Full-time hours, competitive pay, and a supportive work environment.
- Other info: Opportunity to grow within a dynamic and friendly team.
- Why this job: Be the face of our brand and make a real difference in customer satisfaction.
- Qualifications: Passion for hospitality and excellent communication skills.
The predicted salary is between 24000 - 36000 € per year.
We're looking for Waiting Staff who will be the face of our business, delivering exceptional customer service for Defence on a full time basis, contracted to 35 hours per week. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people. Could you bring your spark to Defence?
Here's what you need to know before applying:
- Greeting and looking after our guests so they go home delighted
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about the menu and making recommendations to our guests
- Representing Compass Group UK
Waiting Staff - Plymouth employer: ESS
At Defence, we pride ourselves on fostering a vibrant work culture where our Waiting Staff are not just employees but valued members of our family. Located in Plymouth, we offer competitive benefits, opportunities for personal and professional growth, and a supportive environment that encourages teamwork and excellence in customer service. Join us to be part of a company that truly values its people and their contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Waiting Staff - Plymouth
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Defence and their values. This way, you can show them that you’re not just another applicant but someone who genuinely cares about their brand and what they stand for.
✨Tip Number 2
Practice your customer service skills! Since you'll be the face of the business, think about how you would greet guests and handle different situations. Role-playing with a friend can help you feel more confident when it’s your turn to shine.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a waiting staff role. Make sure you look smart and presentable for your interview. It shows that you take pride in yourself, just like the team takes pride in their work.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows initiative and gives you a better chance of standing out. Plus, you’ll find all the info you need about the role right there!
We think you need these skills to ace Waiting Staff - Plymouth
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can bring that spark to our team.
Tailor Your Application:Make sure to tailor your application to the Waiting Staff position. Highlight any relevant experience in customer service and mention specific skills that align with what we’re looking for, like being knowledgeable about menus or providing a seamless experience.
Keep It Clear and Concise:We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at ESS
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with the menu. Being able to discuss dishes and make recommendations will show that you're genuinely interested in the role and can provide that personalised experience guests are looking for.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered exceptional customer service. Think about times when you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your ability to represent the brand well.
✨Practice Your Greeting
Since greeting guests is a key responsibility, practice how you would welcome customers. A warm, friendly approach can set the tone for their entire experience, so be ready to showcase your personality and enthusiasm during the interview.
✨Emphasise Teamwork
Working as part of a team is crucial in this role. Be prepared to discuss how you collaborate with others, share responsibilities, and contribute to a positive work environment. Highlighting your team spirit will resonate well with the interviewers.
