At a Glance
- Tasks: Drive staffing for exciting events and ensure top-notch guest experiences.
- Company: Join The Jockey Club Experiences at Cheltenham Racecourse.
- Benefits: £30,000 salary, healthcare, 23 days leave, meals on duty, and more.
- Other info: Dynamic role with opportunities for career growth and travel.
- Why this job: Be part of a vibrant team in the thrilling events industry.
- Qualifications: Passion for people and interest in events; entry-level welcome.
The predicted salary is between 30000 - 30000 £ per year.
People Operations Officer - Cheltenham People Operations Officer - The Jockey Club Experiences - Based at Cheltenham Racecourse supporting Exeter/ Wincanton | Full-Time / Permanent 30000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.
We are seeking a People Operations Officer , based at Cheltenham Racecourse, to support the labour plan and HR service across Jockey Club Experiences Exeter and Wincanton Racecourses.
This is an entry level opportunity for someone looking to work within the events industry who also has a keen interest in people.
About the role Drive and deliver the staffing requirements for events across Exeter and Wincanton Racecourses, ensuring all workforce needs are effectively planned and fulfilled.
You'll play a key role in ensuring the right people are in place, trained to a high standard and ready to deliver exceptional guest experiences.
This is a varied, hands-on role where you'll work closely with operational teams to support recruitment, performance and employee experience across multiple venues.
Support with rota planning, forecasting and labour cost control.
Assisting with payroll processes ensuring accuracy and deadlines are met.
This position is based at Cheltenham Racecourse, however regular travel to Exeter and Wincanton for live race days is essential.
You will also be required to support race days at Cheltenham and other Southwest / Jockey Club locations as the business demands.
Why Joins Us ?
Work at exciting live events.
Be a part of a supportive, high-energy team.
Grow your career in a leading events and hospitality business.
Key Responsibilities Assist with the planning and management of staffing levels to meet event and operational needs.
Recruit, onboard and train casual staff.
Build and maintain a reliable pool of event staff.
Support talent attraction and retention initiatives.
Ensure people compliance (Right to work checks).
Support managers with employee relation matters by acting as the first point of contact on race days for staff related queries.
Build key relationships with General Managers, Heads of departments, the wider home team and client partners.
Encourage employee engagement and development.
Promote a positive, inclusive and high performing team culture.
Support health
People Operations Officer - Cheltenham employer: ESS
Chartwells Education is an exceptional employer, offering a dynamic work culture that prioritises growth and excellence in the education catering sector. With a commitment to employee development and a focus on delivering outstanding food and hospitality experiences, you will find ample opportunities for professional advancement while making a meaningful impact across educational institutions. Join us in a role that not only values your expertise but also fosters a supportive environment for innovation and collaboration.
