Support Manager (FTC) in Nottingham

Support Manager (FTC) in Nottingham

Nottingham Temporary 30000 - 40000 £ / year (est.) No working from home possible
ESS

At a Glance

  • Tasks: Lead the launch of brand new Sainsbury's Cafs across the UK.
  • Company: Join Compass Group, a leader in retail and food partnerships.
  • Benefits: Company car, competitive pay, and opportunities for growth.
  • Other info: Dynamic role with potential to progress into management.
  • Why this job: Be part of exciting new openings and shape the future of Sainsbury's Cafs.
  • Qualifications: Experience in mobilisations or multi-site operations preferred.

The predicted salary is between 30000 - 40000 £ per year.

Be at the forefront of launching brand new Sainsbury's Cafés across the UK. InStore, part of Compass Group, is behind some of the UK's most recognisable retail and food partnerships. We're now rolling out exciting, brand new Sainsbury's Cafés sites nationwide - and we're looking for a Mobilisation Support Lead to help bring them to life.

You'll be travelling across the UK, supporting multiple new café openings, working shoulder to shoulder with operational teams and project managers to ensure every site launches smoothly, safely, and successfully. The role forms part of a wider mobilisation and growth programme, with the expectation that - following the mobilisation phase - successful candidates will be well placed to move into an InStore Retail Management position within a Sainsbury's Café, subject to business requirements and location.

If you thrive in mobilisations, enjoy building something from the ground up, and want to transition into an operational retail management role - this is the role for you.

  • Support the end to end mobilisation of new Sainsbury's Cafés openings, ensuring sites open on time, on budget, and to One Retail standards.
  • Work as a core member of the mobilisation project team across multiple sites.
  • Own mobilisation plans, coordinating actions and timelines with local operational teams.
  • Act as the key link between Operations, Project Managers, and support functions throughout mobilisation.
  • Support the successful handover of cafés into InStore Retail Management following opening.
  • Liaise with external partners such as suppliers, facilities teams, contractors, and design teams.
  • Ensure food safety, health & safety, and brand standards are embedded from day one.
  • Identify risks early and work with stakeholders to implement practical solutions.
  • Share insights with operational teams to support ongoing performance.
  • Look for opportunities to enhance efficiency, quality, and commercial results.

Brings strong stakeholder management and communication skills. Is mobile, flexible, and happy to travel across the UK (including overnight stays). Full UK driving licence. Willingness to travel nationwide as part of a UK mobilisation role. Experience in mobilisations, openings, or multi-site operations (Hospitality, retail, or food experience preferred).

Opportunity to work on high profile, brand new Sainsbury's Cafés launches. A 6 month FTC aligned to a national mobilisation programme. Opportunity to progress into an InStore Retail Management role following mobilisation, subject to business needs.

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Support Manager (FTC) in Nottingham employer: ESS

As a Mobilisation Support Lead with Compass Group, you'll be at the forefront of launching exciting new Sainsbury's Caf sites across the UK, enjoying a dynamic work culture that values collaboration and innovation. With a focus on employee growth, this role offers a clear pathway to transition into an InStore Retail Management position, alongside competitive pay and a company car for your travels. Join us in a supportive environment that celebrates diversity and empowers you to thrive in your career.

ESS

Contact Details:

ESS Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Support Manager (FTC) in Nottingham

Get Your Foot in the Door with Walk-Ins

In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!

Tap into Seasonal Hiring Trends

With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!

Utilise Your Network in the Industry

We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!

Apply Through Us for Quick Visibility

Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?

We think you need these skills to ace Support Manager (FTC) in Nottingham

Mobilisation Planning
Stakeholder Management
Project Coordination
Operational Support
Quality Assurance
Health & Safety Compliance
Food Safety Standards

Some tips for your application 🫡

Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!

Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!

Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.

Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!

How to prepare for a job interview at ESS

Show Off Your Customer Service Skills

In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!

Know Your Menu Inside and Out

Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at ESS. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.

Emphasise Your Flexibility

Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.

Dress the Part and Exude Personality

In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.