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- Tasks: Lead and innovate food and drink strategies across iconic venues in London.
- Company: Join Levy UK, a leader in hospitality and event experiences.
- Benefits: Enjoy competitive salary, healthcare, 23 days' leave, and more perks.
- Why this job: Make a real impact in a prestigious role with a passion for premium food.
- Qualifications: Proven leadership in hospitality and a love for exceptional guest experiences.
- Other info: Be part of a diverse team shaping the future of hospitality.
The predicted salary is between 60000 - 84000 £ per year.
Regional General Manager - London and South | Full-Time / Permanent
Up to 75,000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.
We are looking for a strategic Regional General Manager to lead, shape and deliver the food and drink strategy across three diverse and high-profile sites - Charlton Athletic FC, Watford FC and Peterborough United FC. This is a senior, visible and prestigious leadership role for a dynamic, inspirational hospitality professional with a passion for premium food, innovation and people.
In this exciting Regional General Manager role you will take full accountability for the performance, reputation and evolution of the food and beverage offer across the region, ensuring Levy UK is renowned for first-class hospitality, operational excellence and progressive thinking.
Regional General Manager - The role
- Strategy & Regional Leadership
- Leading the development, delivery and evolution of the regional food and beverage strategy and guest experiences.
- Building strong, trusted partnerships with multiple clients and key stakeholders across the London & South portfolio.
- Translating strategic objectives into clear regional business plans, covering People, Guest Experience, Commercial Performance, Compliance, H&S, Sustainability and Technology.
- Driving innovation by embracing global food, beverage and technology trends, ensuring venues reflect world-class standards.
- Providing strong governance, consistency and quality control across sites, underpinned by Levy's Growth Performance Strategy and GPIs.
- Sponsoring and leading regional projects and capex programmes, working collaboratively with clients, contractors and internal specialists.
- Operational Excellence
- Ensuring all venues are operationally ready to trade, meeting agreed brand, safety and service standards.
- Championing a guest-first culture, ensuring feedback, insights and data are actively used to improve performance.
- Ensuring consistent compliance with Health & Safety, food safety and legal obligations across the region.
- Working closely with Compass procurement, suppliers and partners to drive quality, efficiency and margin improvement.
- People & Culture
- Leading, inspiring and developing a high-performing regional leadership team, including mentoring and succession planning for future talent.
- Supporting General Managers in building, selecting, developing and retaining large, well-trained fixed and variable teams.
- Driving effective communication across the region, ensuring strategy, priorities and expectations are clearly understood.
- Championing diversity, inclusion, engagement and recognition, creating an environment where people can thrive.
- Coaching and challenging leaders to deliver transparency, resilience and a relentless focus on quality and guest experience.
- Business Performance & Data Insight
- Championing accurate data capture and utilisation across venues.
- Using data modelling and performance analytics to challenge performance, drive efficiency and unlock growth opportunities.
- Working strategically with Business Transformation and functional specialists to optimise operational processes and outcomes.
- Financial & Commercial Accountability
- Full P&L accountability for the regional portfolio, delivering accurate budgets, forecasts and long-term financial plans.
- Maintaining tight control of operating costs, continually identifying more efficient and effective ways to operate.
- Driving commercial capability and financial literacy across regional leadership teams.
- Working with culinary, marketing and commercial specialists to deliver continuous product development, innovation and increased spend per transaction.
- Ensuring a strong balance between commercial returns and premium guest experience.
What we're looking for
- Proven background in a senior leadership role with significant experience in premium food, beverage and hospitality environments, ideally across multi-site or complex venues.
- A relentless passion for exceptional hospitality, innovation and food excellence.
- A natural people leader who inspires large, diverse teams and builds strong, collaborative cultures.
- A strategic thinker with a proven track record in change management, project delivery and operational transformation.
- Commercially and financially astute, with deep understanding of P&L management and data-driven decision making.
- Confident influencer, able to engage and negotiate effectively with clients, partners and internal stakeholders.
- Agile, resilient and solutions-focused, able to balance structure with flexibility in fast-paced environments.
- Comfortable operating at both strategic and operational levels, leading from the front when required.
- Experienced in managing client relationships within brand and contractual frameworks.
- Willing to work flexibly, including evenings and weekends, in line with the demands of a regional portfolio.
What you'll get in return
- Competitive salary and full company benefits.
- 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme.
- Healthcare & wellbeing: AvivaDigicare, Medicash (dental, optical, therapy treatments).
- Mental health support: 24/7 Employee Assistance Programme.
- Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days' additional leave after returning from maternity leave, day off for your baby's first birthday, enhanced family leave.
- Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships.
- Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products.
- Development opportunities: Professional subscriptions, ongoing training and structured career pathways.
- Meals on duty included.
Why Join Us?
Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Together, we create unforgettable experiences - and shape the future of hospitality.
Regional General Manager - London employer: ESS
Contact Detail:
ESS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional General Manager - London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to potential colleagues or mentors. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get the chance for an interview or informal chat, let your passion for food and hospitality shine through. Share your ideas and experiences that align with the company’s values. Remember, they want someone who fits their culture as much as their skills.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you admire, like Levy UK, and express your interest in working with them. A well-timed email can make all the difference and show your enthusiasm for the role.
✨Tip Number 4
Prepare for success! Research the company thoroughly before any interviews. Understand their mission, values, and recent projects. This will not only help you answer questions but also allow you to ask insightful ones, showing you’re genuinely interested in being part of their team.
We think you need these skills to ace Regional General Manager - London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Regional General Manager role. Highlight your experience in premium food and hospitality, and show us how your strategic thinking aligns with our mission at Levy.
Showcase Your Leadership Skills: We want to see your people management prowess! Share examples of how you've inspired and developed teams in previous roles. Remember, we’re looking for someone who can build strong, collaborative cultures.
Demonstrate Your Passion for Innovation: Let us know about your love for food and beverage trends! Share any innovative projects you've led or been a part of, and how you’ve embraced change to enhance guest experiences.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with Levy.
How to prepare for a job interview at ESS
✨Know Your Venues
Before the interview, do your homework on Charlton Athletic FC, Watford FC, and Peterborough United FC. Understand their unique cultures and how Levy UK can enhance their food and drink offerings. This will show your genuine interest and strategic thinking.
✨Showcase Your Leadership Style
Be ready to discuss your leadership approach and how you inspire diverse teams. Share specific examples of how you've built strong cultures in previous roles, especially in hospitality settings. This is key for a role that requires managing large teams across multiple sites.
✨Emphasise Innovation and Trends
Highlight your knowledge of current food and beverage trends, as well as technology in hospitality. Discuss how you’ve previously driven innovation in your roles and how you plan to keep Levy UK at the forefront of the industry.
✨Prepare for Financial Discussions
Since this role involves P&L accountability, be prepared to talk about your experience with budgets and financial planning. Bring examples of how you've improved margins or driven commercial success in past positions, demonstrating your financial acumen.