At a Glance
- Tasks: Drive HR strategies and enhance employee experiences across multiple countries.
- Company: Dynamic London-based company with a focus on people and performance.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Join a supportive team and enjoy a fast-paced, multi-site working culture.
- Why this job: Make a real impact on employee engagement and talent development in a vibrant environment.
- Qualifications: Experience in HR roles, strong knowledge of UK employment law, and excellent communication skills.
The predicted salary is between 50000 - 55000 £ per year.
- People Operations Manager -
- London
Location
London (with regional responsibility for South Europe)
Salary
- 50,000 -
- 55,000 dependant on experience
- Hybrid
- 3-4 days in London
We're looking for an experienced and commercially focused People Operations Manager, on a 12 month FTC, to join an exciting team in a recognised London based site!
This is a fantastic opportunity to partner with operational leaders across London, Italy, Spain and Portugal, delivering strategic and operational HR support that drives business performance and creates an outstanding employee experience.
Working closely with senior leaders, you'll provide expert advice across the full employee lifecycle while championing engagement, talent development, employee relations and continuous improvement in a fast-paced, multi-site environment.
Key Responsibilities
- Partner with the Head of Operations and operational leaders to deliver strategic and operational HR support.
- Manage onboarding, inductions and support an exceptional new starter experience.
- Support talent development through performance management, succession planning and career development initiatives.
- Coach and advise managers on employee relations matters, HR policies and employment legislation.
- Support investigations, disciplinary and grievance processes, ensuring a fair and consistent approach.
- Partner with leaders on organisational change, workforce planning and site mobilisations.
- Support annual performance, salary review and reward processes.
- Produce and analyse people metrics, payroll reporting and workforce data to support business decisions.
- Promote compliance with company policies, employment legislation and HR best practice.
- Build strong relationships with stakeholders across multiple countries and functions to influence positive people outcomes.
About You
- Proven experience in an HR Business Partner, People Partner or HR Manager role.
- Experience working within a multi-site hospitality, catering or service-led environment preferred
- Strong knowledge of employee relations and UK employment legislation.
- Confident influencing, coaching and building relationships with stakeholders at all levels.
- Commercially minded with the ability to balance strategic thinking and operational delivery.
- Excellent communication, organisation and problem-solving skills.
People Operations Manager - London employer: ESS
Chartwells Education is an exceptional employer, offering a dynamic work culture that prioritises growth and excellence in the education catering sector. With a commitment to employee development and a focus on delivering outstanding food and hospitality experiences, you will find ample opportunities for professional advancement while making a meaningful impact across educational institutions. Join us in a role that not only values your expertise but also fosters a supportive environment for innovation and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land People Operations Manager - London
✨Get Your Foot in the Door with Temp Agencies
Temporary roles in HR are often filled through agencies. Reach out to temp agencies that specialise in HR placements. They can help you find gigs quickly and give you a chance to demonstrate your skills in real-world scenarios.
✨Network at HR Events and Workshops
Dive into local HR events, workshops, and seminars. These are great opportunities to meet professionals already in the field and might lead to temporary positions. Be sure to have a chat, exchange contacts, and express your interest in on-the-spot opportunities!
✨Showcase Your Flexibility
In the temporary HR world, being adaptable is key. When you're networking or interviewing, highlight your ability to quickly learn and fill diverse roles, from recruitment to employee onboarding. Make it clear that you’re ready to dive in at any time!
✨Apply Directly Through Our Website
Don’t forget to check out the opportunities at ESS and apply directly via our website. This way, you can express your interest in temporary roles and get ahead in the application process!
We think you need these skills to ace People Operations Manager - London
Some tips for your application 🫡
Show Off Your People Skills:In HR, showcasing your interpersonal skills is key. Make sure your CV highlights any experience you have dealing with talent management, resolving conflicts, or facilitating workshops. We want to see your ability to connect with others!
Tailor Your CV to HR:Use HR-specific language in your CV and cover letter. Mention any specific HR tools, software, or methodologies you’re familiar with, like ATS systems or performance management frameworks. This will show that you’re not just a good fit, but you've got the know-how to back it up!
Emphasise Your Flexibility:Since this is a temporary role, emphasising your adaptability and willingness to learn quickly is crucial. Include examples of how you've successfully jumped into new environments before or handled sudden changes in previous jobs. We love a team player who can hit the ground running!
Availability Matters:In your application, make sure to clarify your availability and commitment to the temporary position. This will help us understand when you can start and how you fit into our plans at ESS. So, don’t be shy about laying it all out there!
How to prepare for a job interview at ESS
✨Showcase Your Adaptability
Given that this is a temporary HR role at ESS, it's crucial to demonstrate your flexibility and ability to adapt quickly. You might be thrown into new projects or systems, so share examples of how you've successfully navigated changes in past roles.
✨Familiarise Yourself with HR Tools
Many HR positions require familiarity with tools like HRIS or ATS systems. Before the interview, brush up on the specific software that ESS uses—if you see any mentioned in the job posting, make sure you're ready to discuss them and your experience with similar tools.
✨Your Motivation Matters
As a temp, it's essential to convey your motivation for this role. Employers often look for candidates who are not just filling a position, but who are genuinely keen on contributing effectively in a short period. Consider sharing why you’re passionate about HR and how you see yourself adding value at ESS.
✨Prepare for Real-World Scenarios
HR interviews often include situational questions that test your problem-solving skills. Think about common HR challenges, like dealing with conflict or managing onboarding efficiently, and prepare to discuss how you would handle these situations at ESS.
