At a Glance
- Tasks: Lead marketing initiatives and enhance the foodservice experience across multiple locations.
- Company: Join Vacherin, a diverse and fun-loving hospitality team in London.
- Benefits: Enjoy personal development, health support, and a great work-life balance.
- Other info: Dynamic role with opportunities for growth and creativity.
- Why this job: Be part of an award-winning team and make a real impact in foodservice.
- Qualifications: Experience in marketing within workplace, retail, or hospitality settings.
The predicted salary is between 40000 - 40000 £ per year.
At Vacherin we celebrate diversity and embrace individuality. We genuinely like the people we work with, and love coming together to reset, refresh and have fun. We empower our people through togetherness, we give them the chance to shine and unlock their potential, and they fuel our strength and growth. Are you passionate about food, drink and service, want to be part of an award-winning hospitality team - and still make it home for dinner? We are looking for a Marketing & Innovation Manager to join our team in London.
Salary: 40,000 per annum
Location: London
Shift Pattern: 40 hours per week (Monday-Friday)
About the Role
We're looking for a confident, highly organised Marketing & Innovation Manager to support the onsite foodservice experience across workplace locations for a global trading firm. This role sits at the heart of the workplace ecosystem, connecting culinary, coffee, events, employee business groups (e.g., PRIDE network), marketing and facilities teams to deliver a cohesive, energising and first-class colleague experience.
Key Responsibilities:
- Site marketing calendars - plan, manage and execute activity across all five UK locations on time and to budget. Calendars must include key social, cultural and seasonal moments that can drive customer participation, spend and satisfaction.
- Supplier activations - coordinate pop-ups, sampling and onsite engagement opportunities across all locations.
- Employee communications - build and manage comms across digital touchpoints and traditional POS.
- Stakeholder management - act as the conduit between multiple internal and external teams.
- Client-facing meetings - represent the foodservice programme confidently and professionally onsite.
- Driving consistency and quality of the brand experience across the estate.
- Track and report on the impact of campaigns using financial, participation and satisfaction metrics.
What You'll Need
- Strong experience in workplace, retail, or hospitality marketing.
- Excellent stakeholder management and the ability to operate and influence across multiple teams.
- Confidence working onsite and attending client meetings.
- Proficiency in InDesign and full competence across Microsoft Office.
- A proactive, organised, detail-driven approach.
- This role requires someone who can own the plan, juggle multiple projects and make things happen.
What's in it for you?
Working with Vacherin has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy.
- Personal Development and Training opportunities
- Life assurance scheme
- Pension scheme
- Holiday allowance
- Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion
- Eye care
- A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance
- Family friendly support
- Regular social events and communication with our leaders
- A holiday purchase scheme
- Volunteering days
- Professional subscriptions
- Recognition schemes and people awards
- Long service awards
- Access to some great high street discount vouchers
Vacherin officially formed part of CH&CO Catering Group Ltd in 2021. Partnerships, Innovation, Integrity, Quality, Fun.
Marketing and Innovation Manager - Foodservice in London employer: ESS
At Vacherin, we pride ourselves on fostering a vibrant and inclusive work culture where diversity is celebrated and individuality is embraced. As a Marketing & Innovation Manager in London, you'll enjoy a supportive environment that prioritises personal development, offers a range of benefits including healthcare support and a holiday purchase scheme, and encourages collaboration across teams to create exceptional foodservice experiences. Join us to be part of an award-winning hospitality team that values your contributions and allows you to thrive both professionally and personally.
StudySmarter Expert Advice🤫
We think this is how you could land Marketing and Innovation Manager - Foodservice in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like ESS. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to ESS
Don't be shy about reaching out to ESS directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Marketing and Innovation Manager - Foodservice in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about ESS and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at ESS
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
