At a Glance
- Tasks: Lead and create unforgettable hospitality experiences while managing events and a dynamic team.
- Company: Join Vacherin, an award-winning hospitality team that values creativity and innovation.
- Benefits: Enjoy personal development, health support, holiday allowances, and fun social events.
- Other info: Be part of a supportive culture with excellent career growth opportunities.
- Why this job: Make a real impact in hospitality while balancing work and life with flexible hours.
- Qualifications: Minimum 2 years' experience in corporate hospitality and strong leadership skills.
The predicted salary is between 38000 - 38000 £ per year.
- Hospitality & Events Manager -
- London
At Vacherin, our values are at the heart of everything we do.
We are Precise in delivering exceptional food and service, Personal in the way we build genuine relationships and care for others, and Bold in embracing new ideas, creativity and innovation.
Together, we create memorable experiences for our clients while supporting each other to grow and succeed.
Are you passionate about food, drink and exceptional service?
Would you like to join an award-winning hospitality team and still make it home for dinner?
We're looking for a Hospitality & Events Manager to join our team at Newmark.
Salary
38,000 per annum
Shift Pattern
Monday-Friday 40 hours per week, shifts between 7:30am - 6:30pm
Location
6 Mortimer Street London W1T 3JJ
Key Responsibilities
- Deliver a warm, professional, and consistently high-quality guest experience at every touchpoint.
- Act as the primary client contact, building strong relationships and responding proactively to guest and stakeholder needs.
- Lead, coach, and develop the front-of-house team to maintain exceptional service standards.
- Oversee daily operations to ensure seamless service delivery, presentation, and customer flow.
- Maintain full compliance with all statutory, health & safety, and company standards.
- Create effective team schedules that balance service excellence, operational requirements, and budget targets.
- Support financial performance through strong cost control, labour management, and revenue generation.
- Continuously identify and implement opportunities to enhance the customer journey and operational efficiency.
- Build strong collaboration between Front of House and Back of House teams to ensure a seamless guest experience.
- Plan, coordinate, and deliver hospitality events, meetings, and functions to the highest standard.
- Monitor service performance, address challenges promptly, and drive continuous improvement across the operation.
- Lead by example, creating a positive and professional culture that reflects the values of the business.
Requirement
- Minimum 2 years' experience within a corporate hospitality environment
What's in it for you?
Working with Vacherin has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy.
- Personal Development and Training opportunities
- Life assurance scheme
- Pension scheme
- Holiday allowance
- Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion
- Eye care
- A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance
- Family friendly support
- Regular social events and communication with our leaders
- A holiday purchase scheme
- Volunteering days
- Professional subscriptions
- Recognition schemes and people awards
- Long service awards
- Access to some great high street discount vouchers
Vacherin officially formed part of CH&CO Catering Group Ltd in 2021.
Partnerships, Innovation, Integrity, Quality, Fun
Hospitality & Events Manager - London employer: ESS
Chartwells Education is an exceptional employer, offering a dynamic work culture that prioritises growth and excellence in the education catering sector. With a commitment to employee development and a focus on delivering outstanding food and hospitality experiences, you will find ample opportunities for professional advancement while making a meaningful impact across educational institutions. Join us in a role that not only values your expertise but also fosters a supportive environment for innovation and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality & Events Manager - London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like ESS. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to ESS
Don't be shy about reaching out to ESS directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hospitality & Events Manager - London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about ESS and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at ESS
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
