At a Glance
- Tasks: Lead and oversee Soft Facilities Management services in a dynamic healthcare environment.
- Company: Join Compass Group UK & Ireland, a leader in healthcare services.
- Benefits: Competitive salary, pension scheme, healthcare benefits, and exclusive discounts.
- Other info: Empowering culture that values diversity and offers career growth opportunities.
- Why this job: Make a real impact in healthcare while developing your leadership skills.
- Qualifications: Experience in Soft FM management and strong financial acumen required.
The predicted salary is between 55000 - 55000 £ per year.
We're a business that puts people and performance at the heart of everything we do. As we continue to grow across the UK healthcare sector, we're looking for a commercially driven and experienced General Manager to take the lead at Queen Square, London, overseeing a Healthcare Soft FM contract.
What You'll Be Doing
- Oversee the full Soft Facilities Management (FM) service - including cleaning, catering, portering, security, and retail operations.
- Responsible for ensuring seamless service delivery, operational excellence, and financial performance across a busy, high-profile clinical environment.
- Drive performance across all soft FM services, maintaining the highest standards of safety, hygiene, and customer satisfaction.
- Manage budgets and forecasts, optimise costs, and identify opportunities to improve efficiency and grow revenue.
- Ensure all services meet contractual SLAs and KPIs, working collaboratively with NHS partners and key stakeholders.
- Lead and develop a diverse team, including direct reports and frontline colleagues.
- Build strong, positive relationships with hospital leadership, clients, and suppliers.
Requirements
- Proven Soft FM management experience (ideally within healthcare or a similar sector).
- Strong financial acumen with P&L responsibility.
- Excellent communication, negotiation, and stakeholder management skills.
Benefits
- Competitive salary up to £55,000.
- Contributory pension scheme.
- Access to Digital GP and healthcare benefits.
- Career Pathways and development programmes.
- Exclusive discounts with TUI, Expedia, Tesco, Sainsbury's and more.
As part of Compass Group UK & Ireland, Medirest provides a full range of Soft FM services across NHS Trusts and private healthcare settings. We believe in empowering every colleague to thrive - because diversity is our strength.
General Supervisor in London employer: ESS
At Compass Group UK & Ireland, we prioritise people and performance, making us an exceptional employer for those seeking a fulfilling career in healthcare management. Located in the vibrant Queen Square, London, our work culture fosters collaboration and diversity, offering extensive career pathways and development programmes to help you grow. With competitive salaries, a contributory pension scheme, and exclusive discounts, we ensure our employees are well-supported and rewarded for their contributions.
StudySmarter Expert Advice🤫
We think this is how you could land General Supervisor in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like ESS. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to ESS
Don't be shy about reaching out to ESS directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Supervisor in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about ESS and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at ESS
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
