At a Glance
- Tasks: Lead and oversee Soft Facilities Management services in a dynamic healthcare environment.
- Company: Join a people-focused business making a difference in the UK healthcare sector.
- Benefits: Competitive salary, pension scheme, healthcare benefits, and exclusive discounts.
- Other info: Empowering culture with career development opportunities and a diverse team.
- Why this job: Make an impact in healthcare while developing your leadership skills.
- Qualifications: Experience in Soft FM management and strong financial acumen required.
The predicted salary is between 55000 - 55000 £ per year.
We're a business that puts people and performance at the heart of everything we do. As we continue to grow across the UK healthcare sector, we're looking for a commercially driven and experienced General Manager to take the lead at Queen Square, London, overseeing a Healthcare Soft FM contract.
What You'll Be Doing
- Oversee the full Soft Facilities Management (FM) service - including cleaning, catering, portering, security, and retail operations.
- Ensure seamless service delivery, operational excellence, and financial performance across a busy, high-profile clinical environment.
- Drive performance across all soft FM services, maintaining the highest standards of safety, hygiene, and customer satisfaction.
- Manage budgets and forecasts, optimise costs, and identify opportunities to improve efficiency and grow revenue.
- Ensure all services meet contractual SLAs and KPIs, working collaboratively with NHS partners and key stakeholders.
- Lead and develop a diverse team, including direct reports and frontline colleagues.
- Build strong, positive relationships with hospital leadership, clients, and suppliers.
Requirements
- Proven Soft FM management experience (ideally within healthcare or a similar sector).
- Strong financial acumen with P&L responsibility.
- Excellent communication, negotiation, and stakeholder management skills.
Benefits
- Competitive salary up to £55,000.
- Contributory pension scheme.
- Access to Digital GP and healthcare benefits.
- Career Pathways and development programmes.
- Exclusive discounts with TUI, Expedia, Tesco, Sainsbury's and more.
As part of Compass Group UK & Ireland, Medirest provides a full range of Soft FM services across NHS Trusts and private healthcare settings. We believe in empowering every colleague to thrive - because diversity is our strength.
General manager required in London employer: ESS
At Compass Group UK & Ireland, we pride ourselves on fostering a dynamic work environment where people and performance are paramount. As a General Manager in the heart of London, you'll benefit from competitive salaries, a contributory pension scheme, and access to exclusive discounts, all while leading a diverse team in a high-profile healthcare setting. With a strong emphasis on career development and employee empowerment, we offer meaningful opportunities for growth and success in the Soft Facilities Management sector.
StudySmarter Expert Advice🤫
We think this is how you could land General manager required in London
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like ESS.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at ESS.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like ESS, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace General manager required in London
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at ESS.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at ESS.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to ESS. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at ESS. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at ESS
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research ESS’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
