At a Glance
- Tasks: Keep public areas clean, assist staff, and respond to customer requests.
- Company: Join CH&CO, a vibrant company that values individuality and teamwork.
- Benefits: Enjoy great training, wellbeing support, discounts, and career progression.
- Other info: Flexible shifts and regular social events to connect with colleagues.
- Why this job: Make a difference in a dynamic environment while developing your skills.
- Qualifications: Customer care experience, adaptability, and strong communication skills.
The predicted salary is between 22000 - 26000 £ per year.
We're currently recruiting a dedicated Porter to help ensure the smooth running of operations at CH&CO on a full time basis, contracted to 37.5 hours per week.
As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Working with us has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities:
- Great operational training and development
- Life assurance scheme
- Personal Development and Training opportunities - We are passionate about our growing team
- A great wellbeing strategy - including access to our Employee Assistance Programme
- Regular social events and communication with our leaders
- A holiday purchase scheme
- Access to some great high street discount vouchers
Here's an idea of what your shift patterns will be: Variable shifts.
Could you bring your spark to CH&CO? Here's what you need to know before applying:
Your key responsibilities will include:
- Assisting in keeping the lobby and other public areas clean and tidy
- Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
- Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
- Responding to customer requests where required
- Running errands
- Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints
Our ideal Porter will:
- Be adaptable and easily embrace changing priorities
- Be a brilliant communicator and easily build relationships
- Have experience delivering high quality customer care
- Take initiative and make decisions that are right for our customers
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Event Porter - London employer: ESS
At CH&CO, we pride ourselves on being an exceptional employer that values individuality and invests in the growth of our team members. Located in the vibrant city of London, we offer a supportive work culture with extensive training opportunities, a comprehensive wellbeing strategy, and regular social events to foster camaraderie among staff. Join us to not only advance your career but also to be part of a diverse team that celebrates unique talents and promotes a rewarding work environment.
StudySmarter Expert Advice🤫
We think this is how you could land Event Porter - London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like ESS. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to ESS
Don't be shy about reaching out to ESS directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Event Porter - London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about ESS and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at ESS
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
