At a Glance
- Tasks: Drive sales and create memorable events at iconic London venues.
- Company: Join Restaurant Associates, a leading premium hospitality provider.
- Benefits: Enjoy competitive salary, free meals, and access to perks and training.
- Other info: Inclusive culture with opportunities for growth and collaboration.
- Why this job: Be part of a dynamic team and make an impact in the events industry.
- Qualifications: 2 years in sales, excellent communication skills, and a passion for hospitality.
The predicted salary is between 34000 - 34000 £ per year.
- Conference & Events Sales Executive -
- London
- Conference & Events Sales Executive Location: HMS Belfast, London Salary: Up to
- 34,000 per annum Contract: Full Time, Permanent
Working at the historic HMS Belfast, you will be exhibiting the venues spaces, so that memorable events for our customers can be created.
As a Conference and Events Sales Executive, you are at the heart of our operation, and we are looking for an individual who shares our energy and passion to increase and enhance sales.
You'll be working as part of our fantastic sales team driving enquiries and bookings across our three iconic London venues and ensuring all customer's needs are met and their expectations are exceeded, with a focus on increasing corporate business.
What can we offer you
- A collaborative and inclusive culture, where your ideas are valued, and creativity is encouraged.
- 20 days annual leave (Excluding bank holidays and national holiday days)
- Free staff meals whilst at work.
- Access to Compass Group company perks & benefits.
- Perks for Works discounts and promotions
- Access to training, mentoring and development, with support from our wider Restaurant Associates and Compass Group UK networks.
- On-site F&B discounts.
- No shortage of delicious food
Responsibilities
- Undertaking reactive sales activities including responding to voice and email enquiries
- Cross-selling - multi location proposals across 3 iconic London venues
- Producing professional and accurate proposals, providing best options first time to customers, within agreed response times
- Following up on all enquiries within a specific time scale with an aim to convert to confirmed bookings and ensuring conversion rates of incoming sales enquiries and bookings are optimised
- Securing venue show rounds for the BDM's and Event Planners
- Achieving agreed sales targets by driving conversion
- Issuing contracts to customers once bookings are converted
- Ensuring all details and requirements of confirmed bookings are handed over accurately to the Event Planner
- Proactive calls focusing on past bookers, lost and turned down enquiries and lapsed accounts
- Working alongside BDM and Events Planners, nurture customer relationships to maximise all sales and upselling opportunities
- Maintaining accurate, up-to-date reports and information
- Maintaining the compliance benchmarks
- Maintaining relationships with regional agent accounts alongside BDM
- Supporting innovative campaigns for the sales and marketing plan
- Achieving and exceeding agreed sales campaign targets
- Having the opportunity to attend local/national FAM Trips and Showcases
- Responding positively and efficiently to customers, ensuring repeat business is optimised
- Performing ad hoc tasks as directed.
The Ideal Candidate
- Minimum 2 years' experience in a proactive enquiry handling sales role, preferably within a high-profile Conference & Events venue, with a proven track record of achieving sales targets.
- Minimum 1 year experience in the London market
- Previous experience of a diary management system
- Multi-site selling experience
- High degree of commercial awareness and to be able to understand links between sales and profit
- Excellent written ability
- Strong communication and organisation skills
- An ability to sell a product / package.
- Enthusiastic and confident
- Ability to deal with a wide range of people
- Excellent attention to detail
- Previous experience within the Hospitality Sector
- Knowledge of Delphi booking system (but not essential)
About Us
Restaurant Associates is a leading premium hospitality provider with an ethos drawn from our history of fine and high-quality dining in London and New York.
Within our venues team, we provide catering and hospitality services to some of the most iconic visitor attractions and destinations in the UK including the Imperial War Museum London, Glyndebourne Opera House, Knebworth House, Design Museum, Whipsnade Zoo and many more.
Within these amazing venues we operate a host of bespoke caf s and restaurants, as well as delivering private events ranging from small meetings to large-scale ground events of up to 1000 people.
You can find a full list of our venues on our website.
We pride ourselves on being an inclusive, diverse, fun, and dynamic place to work with opportunities to collaborate with a wide range of teams plus a commitment to putting our people first.
Restaurant Associates is an equal opportunity employer and welcomes applications from candidates of all backgrounds.
As a business, we are committed to sustainability led practices and are proud to have achieved 3 stars with the Sustainable Restaurant Association's Food Made Good Programme.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers.
We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members.
We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Conference & Events Sales Executive - London employer: ESS
Chartwells Education is an exceptional employer, offering a dynamic work culture that prioritises growth and excellence in the education catering sector. With a commitment to employee development and a focus on delivering outstanding food and hospitality experiences, you will find ample opportunities for professional advancement while making a meaningful impact across educational institutions. Join us in a role that not only values your expertise but also fosters a supportive environment for innovation and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Conference & Events Sales Executive - London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Conference & Events Sales Executive - London at ESS, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including ESS. Tailor your message to explain why you’re drawn to them and how you can contribute as a Conference & Events Sales Executive - London. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Conference & Events Sales Executive - London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for ESS:When writing your cover letter, make sure to tailor your message specifically for ESS. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at ESS
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show ESS that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show ESS that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with ESS’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
