Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a large-scale FM portfolio, ensuring high-quality service delivery and client relationships.
- Company: Join Compass Group UK&I, a diverse and inclusive workplace that values your unique talents.
- Benefits: Enjoy a competitive salary, company car, private healthcare, and performance bonuses.
- Why this job: Make a real impact by driving operational excellence and leading a high-performing team.
- Qualifications: Proven experience in TFM leadership and strong commercial acumen required.
- Other info: Be part of a dynamic environment with opportunities for personal and professional growth.
The predicted salary is between 68000 - 85000 £ per year.
This is an opportunity to take full accountability for a large-scale FM portfolio where leadership presence, commercial judgement, and operational credibility are critical. You will be leading multi-site delivery of TFM services, while setting clear direction, strengthening client relationships, and driving sustained operational excellence.
We are appointing an Accounts Director to play a key role within our senior leadership team, owning a complex, multi-client portfolio and shaping how service excellence, consistency, and growth are delivered across the business.
What You Will Be Owning:
- Full accountability for multi-site delivery across a complex FM portfolio, ensuring consistent, high-quality outcomes across all locations.
- Leadership of TFM services, driving best practice, compliance, and continuous improvement.
- Building trusted, senior-level client and stakeholder relationships, positioning yourself as a strategic partner rather than just a service provider.
- Driving commercial performance and organic growth, identifying opportunities to enhance value, retain contracts, and expand service scope.
- Leading, coaching, and developing a high-performing team of Contract and Account Managers, creating clear accountability and capability at every level.
- Owning the financial performance, with P&L, cost control, margin management, and a proactive approach to risk and opportunity.
- Ensuring consistency, compliance, and service excellence across all soft services streams, embedding standardisation without losing flexibility.
- Acting as a key voice at the leadership table, influencing strategy, collaborating cross-functionally, and delivering shared business objectives.
Who You Are:
- An experienced senior FM leader with a strong track record in TFM accounts leadership across large, geographically dispersed portfolios.
- A confident operator who can move seamlessly between strategic planning and hands-on intervention when service or relationships are on the line.
- A people-focused leader who coaches, challenges, and inspires teams to perform at their best.
- Commercially astute, with strong P&L ownership and a data-led approach to decision-making.
- Skilled at leading change, improving performance, and building long-term, value-driven client relationships.
- Resilient, adaptable, and comfortable operating in fast-paced, complex environments.
- Passionate about service excellence, operational detail, and innovation that delivers real-world results.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
Accounts Director - London & South East employer: ESS
Contact Detail:
ESS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accounts Director - London & South East
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals on LinkedIn or at local events. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how you can contribute to their goals. This will help you stand out as a candidate who’s genuinely interested in the role.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the job requirements. Highlight your leadership skills and ability to drive performance, as these are key for an Accounts Director.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Accounts Director - London & South East
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Accounts Director role. Highlight your experience in leading TFM services and managing multi-site portfolios, as this will show us you understand what we're looking for.
Showcase Your Leadership Skills: We want to see how you've built strong teams and client relationships in the past. Share specific examples of how you've inspired and coached your team to achieve operational excellence and drive commercial performance.
Be Data-Driven: Since we value a data-led approach, include any relevant metrics or achievements that demonstrate your P&L ownership and decision-making skills. This will help us see your commercial acumen in action.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at ESS
✨Know Your Portfolio Inside Out
Before the interview, make sure you thoroughly understand the FM portfolio you'll be managing. Familiarise yourself with the specific challenges and opportunities within the multi-site delivery model. This will help you demonstrate your strategic thinking and operational credibility during the conversation.
✨Showcase Your Leadership Style
Be prepared to discuss your leadership approach and how you've successfully coached and developed teams in the past. Share specific examples of how you've inspired high performance and built strong relationships with clients and stakeholders. This will highlight your people-focused leadership style.
✨Demonstrate Commercial Acumen
Since the role involves P&L ownership and driving commercial performance, come ready to discuss your experience with financial management. Bring examples of how you've identified growth opportunities and enhanced value for clients. This will show that you're not just a service provider but a strategic partner.
✨Emphasise Adaptability and Resilience
Given the fast-paced and complex nature of the role, be ready to share instances where you've successfully navigated change or overcome challenges. Highlight your ability to remain calm under pressure and adapt your strategies as needed. This will reassure the interviewers of your capability to thrive in dynamic environments.
